Best CRM Tools
We’ve put together the best CRM tools list for managing your customer and prospects with sales pipelines in a well-organized way. Find the customer relationships management tools for digital agencies, small businesses, and enterprises alike.
Featured Tools
Prominent CRM Tools
Copper
Copper is the easy-to-use CRM for small businesses that need to manage more sales leads & grow customer relationships—but don't have time for data entry, repetitive admin tasks, or complicated tools. Visit Website
Pipedrive
Pipedrive is the first CRM platform developed from the salesperson’s point of view. Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. Visit Website
Keap
Keap has been helping small businesses get organized so they can deliver great service and close more business. Today the pioneer of CRM and marketing automation software for small businesses serve more than 200,000 users globally with its Infusionsoft and Keap products. Visit Website
Hubspot CRM
HubSpot CRM is a leading growth platform with thousands of customers around the world. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to grow better. Visit Website
Freshsales
Freshsales is a sales CRM designed for high-growth, high-velocity sales teams with features such as built-in phone and email, lead scoring, user behavior tracking, and automation, along with other CRM-related features on one platform. Visit WebsiteDAN Member Tools
in CRM
Salesmate
Salesmate is a leading Sales CRM having a presence over 70+ countries with thousands of customers. It’s a CRM for your agency that keeps you on the top of your game by keeping your leads organized and helping you grow your relationship and revenue.
Copper
Copper is the easy-to-use CRM for small businesses that need to manage more sales leads & grow customer relationships—but don't have time for data entry, repetitive admin tasks, or complicated tools.
Free Listing Tools
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Efficy
Efficy CRM adapts to your needs and not the other way around. Efficy CRM enables you to grow and develop your business activity in a very structured way.
OnContact CRM
OnContact CRM delivers the power to cultivate and grow outstanding relationships. From lead generation to nurturing prospects to managing your pipeline, OnContact supports your sales staff throughout every phase of your sales cycle.
Salesflare
Salesflare is the intelligent CRM startups and small businesses love to use. It's a zero-input sales pipeline tool that thinks and works for its user. Salesflare fills out your address book and keeps track of all interactions with the people you're in contact with.
Nutshell
Simple enough for any user and sophisticated enough for any business, Nutshell inspires your sales team, maximizes the time they actually spend selling and helps you close more deals and grow revenue.
Ontraport
Ontraport is the CRM software that meets automation to power your marketing, sales, and business systems all in one place.
Capsule
Capsule helps businesses stay organized, know more about their customers, build strong relationships and to make the most of sales opportunities, all while minimizing user input.
CreamSoda
CreamSoda is an easy-to-use CRM solution that helps you to buy products cheaper than your competition and keeps your sales team focused on sales. Their aim is to help you improve your relationship with important customers and keep you selling.
Copper
Copper is the easy-to-use CRM for small businesses that need to manage more sales leads & grow customer relationships—but don't have time for data entry, repetitive admin tasks, or complicated tools.
monday.com
monday.com is a project management tool. One of the many features is a CRM functionality, which allows you to add a CRM board to your project management boards, and manage your prospects in a very visual interface that is not common with other typical CRMs.
Scoro
Scoro is an end-to-end business management solution that allows professional and creative services to control their entire workflow from one place.
Workbooks
Workbooks provides an affordable, feature-rich and cloud-based CRM solution that enables small and mid-market organisations to efficiently acquire, convert and retain customers.
Method:CRM
Method:CRM is a fully customizable drag-and-drop platform. No coding required! That means you get a system that’s just right for the way you get your work done.
Hubspot CRM
HubSpot CRM is a leading growth platform with thousands of customers around the world. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to grow better.
OnePageCRM
OnePageCRM is an action-focused CRM software for small business. It's a robust, efficient and clean CRM built for sales teams tired of bloated sales software.
NetHunt CRM
NetHunt CRM is a full-featured CRM right next to your emails. Everything you need is available in the Gmail inbox: customer profiles, deals and opportunities, team collaboration, email tracking, bulk email campaigns, and more.
WORKetc
WORKetc is a single software solution to make your job easier by automating many day-to-day tasks and providing real-time insight into how your business is tracking.
Livespace
Livespace is an intuitive and adaptable, cloud-based CRM platform that built for streamlining your sales process, set goals, and keep all your customer information up to date.
Maximizer CRM
Maximizer CRM is the easy-to-use, fully customizable platform to manage customer details, track new opportunities, and scale sustainably.
AgileCRM
Agile CRM is the world’s first fully-integrated sales, marketing and service suite, n All-in-One CRM for small businesses with full sales, marketing and service automation functionality.
Helpviser
Helpviser is a CRM tool for Envato Authors. In addition to ticketing system with Envato purchase code verification, knowledge-base & community portal services, you can list your customers, and receive live notifications from Envato.
Apptivo
Apptivo CRM Software can help attract, engage, retain, and delight more customers. Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes.
Insightly
Insightly, the new breed of CRM, helps modern businesses of all sizes build lifelong customer relationships and grow faster than ever before. Insightly's out of the box capabilities allow you to tailor each user's experience for every customer-facing role.
Keap
Keap has been helping small businesses get organized so they can deliver great service and close more business. Today the pioneer of CRM and marketing automation software for small businesses serve more than 200,000 users globally with its Infusionsoft and Keap products.
NetSuite CRM
NetSuite CRM provides a seamless flow of information across the entire customer life cycle from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.
Microsoft Dynamics
With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business, and delight your customers.
Act!
Act! delivers modern and innovative software and provides solutions that drive customer acquisition and retention for small businesses.
Snapforce CRM
Snapforce CRM helps businesses solve real-world problems with their suite of enterprise-level cloud applications. Economically priced, and recognized as the CRM of choice for small to medium-size businesses.
Vtiger
Vtiger is a leading Cloud CRM solution that helps businesses to drive their core sales, marketing and support functions.
Salesdash CRM
Salesdash CRM helps sales teams and entrepreneurs manage client information, tasks, pipeline, and sales targets with ease. They strive to be your partner as your CRM platform to help you grow sustainable revenue.
SugarCRM
SugarCRM helps businesses everywhere provide the most outstanding experiences of all time, for every customer, from anywhere in the world. They’re building a world where companies can act as fully functional extensions of their customers.
TeamGram
TeamGram is the intuitive CRM & Sales Management tool for small & medium-sized businesses. Use TeamGram to boost your sales and manage your sales pipeline, keep track of your customer interactions.
SalesNexus CRM
SalesNexus is a comprehensive solution for CRM, Marketing/Email Automation and Lead Generation for companies of any size. SalesNexus is easy to tailor to your unique business processes.
Claritysoft
Claritysoft provides simple CRM software that helps your business grow more efficiently. With Claritysoft CRM, you can bring together your customer information in one place and leverage that data to market, sell and support your customers more effectively.
Zoho CRM
Zoho CRM is an online customer relationship management software for managing your sales and marketing. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, and more.
OnCourse CRM
OnCourse has built-in email marketing, SMS sequencing, task management, phone dialer and CRM united in a single experience to materially enhance sales productivity.
InTouchCRM
InTouchCRM provides sales and marketing software that helps forward-thinking small businesses convert their prospects into customers and turn their customers into referrers.
Pega Platform
Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept.
PipelineDeals
PipelineDeals is a CRM solution for SMBs that empowers sales teams. PipelineDeals is built around an easy-to-use and customizable user experience, sales focused features, and leading customer support and service.
Teamgate
Teamgate is a full process Sales CRM simply and smartly designed to strengthen your entire sales experience.
Funnel CRM
Funnel is a beautiful and intuitive CRM designed for growing businesses to manage their sales workflows and lead tracking.
Freshsales
Freshsales is a sales CRM designed for high-growth, high-velocity sales teams with features such as built-in phone and email, lead scoring, user behavior tracking, and automation, along with other CRM-related features on one platform.
Nimble
Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals.
Salesforce CRM
Salesforce is the Customer Success Platform. The social and mobile cloud technologies—including flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.
Streak
Streak is a CRM software built entirely within your Gmail. Whether you want to close more deals, manage partnerships, or track support issues, Streak helps you focus on what matters most to your business without ever leaving your inbox.
Pipeliner CRM
Pipeliner has revolutionized CRM with its unique visual interface, no-code workflow automation engine, and instant, dynamic insights and reporting.
Composity
Composity is a cloud-based ERP solution extended with Sales and Marketing tools, designed especially for SMEs. It is a software solution that manages all aspects of an organization's internal and external business processes.
ConvergeHub
ConvergeHub is a powerful CRM that transforms the way small and medium businesses drive revenue growth.
Onpipeline CRM
Onpipeline is a cloud-based, reliable, and scalable Sales CRM that includes a full suite of tools that boost sales productivity and make the sales process more human. We believe your business deserves software that’s easy to set up and use, and requires minimal training and customization.
Less Annoying CRM
Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do’s and more, all from one simple web app.
Zendesk
Zendesk is a platform that builds support, sales, and customer engagement software designed to foster better customer relationships. They believe that powerful, innovative customer experience should be within reach for every company, no matter the size, industry, or ambition.
Soffront
Soffront is a CRM and marketing platform and services. Soffront helps thousands of businesses establish their brand, generate more leads, and close more sales.
Snov.io
Snov.io is an outreach automation platform for marketers and sales offering a variety of tools for lead generation, email verification, email sending, and email tracking.
Drip
Drip is the CRM Salesforce didn’t build. The first Ecommerce CRM - ECRM - is built to drive sales, not sales teams. Build personal, profitable customer relationships at scale—with Drip.
1CRM
1CRM is a small&medium sized business system that extends CRM into broader business management. 1CRM offers order management, project management, expense reporting, timesheets and more.
SpinOffice CRM
Create a central database for all your customer-related information. SpinOffice is user-friendly, safe and always accessible for you and your team.
Sellsy
Develop your business with Sellsy with the CRM, invoicing and accounting software. Sellsy eliminates administrative complexity with an online solution that automates your sales cycle.
Glue Up
Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships and other digital tools.
Salesmate
Salesmate is a leading Sales CRM having a presence over 70+ countries with thousands of customers. It’s a CRM for your agency that keeps you on the top of your game by keeping your leads organized and helping you grow your relationship and revenue.
Really Simple Systems CRM
Really Simple Systems is the super-easy CRM that your team will love and use, helping you organize your sales and streamline your processes.
Pipedrive
Pipedrive is the first CRM platform developed from the salesperson’s point of view. Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals.
Close
Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. A true multichannel platform, Close lets you email, call and text your leads from desktop all without add-ons.
How to Choose the Best CRM Tools?
Customers are the lifeline of your business. You would be nothing without them. Needless to say, managing relationships with your customers is imperative for customer satisfaction. Not only does this facilitate customer retention, but it also fosters customer loyalty.
Customer relationship management (CRM) encompasses all activities, strategies, and technologies that help to manage and build relationships with current and potential customers and collect customer data. However, it also plays a vital role in the management of both the external and internal relationships of your business. Therefore, it has a considerable impact on revenue and saving time.
A CRM tool can help collect and organize data about all your customers. More importantly, it will allow you to communicate with customers in a scalable way. And since information about customers is readily available to all departments of your business, team members can handle them better, offering an improved experience and greater satisfaction. More importantly, with easier access to consumer data, employees are more productive. You may also utilize CRM tools for free. In addition, there are various types of CRM tools for marketing, customer service, and sales.
But there is a variety of CRM software, each offering a vast number of features. While some can help you identify sales opportunities and manage marketing campaigns, others can aid in developing customer acquisition and retention strategies. And with more leads, there is a greater chance for your business to grow.
So the right CRM software can allow you to remain competitive in today’s fierce eCommerce arena. The solution now lies in selecting the right CRM tool to carry your business to greater heights. Before you decide to invest in a platform, you need to do your research. Look at features that will help you to achieve your business goals. Moreover, the software should be easy to use and integrate.
Key Criteria to Evaluate CRM Tools
Trial Offers
Inquire about access to a product demonstration. As you use the demo, explore all the features and everything that the platform has to offer. This is your opportunity to test the system and identify its strengths and weaknesses for your business’s needs with free trial.
Usage Integration
Any technology on its own cannot benefit your business in the long run. It must collaborate with other tools as well. Therefore, you need to ensure that the CRM system you choose can interface with other applications you already have in place.
User Experience
Make sure to engage your sales team in your selection process to get their buy-in and keep them involved all the way through the process. This will help employees feel less intimidated by the new system. Moreover, they should be able to maintain customer records of conversations, purchases, preferences, etc. effortlessly.
Flexibility
CRM needs to be part of your marketing strategy. Therefore it’s essential that your CRM tool is flexible enough to handle your business operations. More importantly, you want a CRM system that will grow with your business and adapt to your changing needs without having to be constantly replaced.
Implementation
CRM can be implemented through various methods such as websites, social media, telephone calls, chat, mail, email, and other marketing materials. Learn which implementation processes align with your objectives. Be aware of external implementation costs as well as costs associated with educating your team and uploading consumer records into the new platform.
Features
Since most salespeople are early adopters of technology, they remain current with new technology. So you want a software that offers a variety of features and is regularly updated. Also, search for a tool that can be accessed using a variety of web-enabled devices.
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