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CRM Tools

Best CRM Tools


We’ve put together the best CRM tools list for managing your customer and prospects with sales pipelines in a well-organized way. Find the customer relationships management tools for digital agencies, small businesses, and enterprises alike.

All CRM Tools

Salesflare

Salesflare

Salesflare is the intelligent CRM startups and small businesses love to use. It's a zero-input sales pipeline tool that thinks and works for its user. Salesflare fills out your address book and keeps track of all interactions with the people you're in contact with.

Copper

Copper

Copper is the easy-to-use CRM for small businesses that need to manage more sales leads & grow customer relationships—but don't have time for data entry, repetitive admin tasks, or complicated tools.

monday.com

monday.com

monday.com is a project management tool. One of the many features is a CRM functionality, which allows you to add a CRM board to your project management boards, and manage your prospects in a very visual interface that is not common with other typical CRMs.

Method:CRM

Method:CRM

Method:CRM is a fully customizable drag-and-drop platform. No coding required! That means you get a system that’s just right for the way you get your work done.

Really Simple Systems CRM

Really Simple Systems CRM

Really Simple Systems is the super-easy CRM that your team will love and use, helping you organize your sales and streamline your processes.

Insightly

Insightly

Insightly, the new breed of CRM, helps modern businesses of all sizes build lifelong customer relationships and grow faster than ever before. Insightly's out of the box capabilities allow you to tailor each user's experience for every customer-facing role.

HubSpot Sales Hub

HubSpot Sales Hub

HubSpot CRM is a leading growth platform with thousands of customers around the world. Comprised of Marketing Hub, Sales Hub, Service Hub, and a powerful free CRM, HubSpot gives companies the tools they need to grow better.

Apptivo

Apptivo

Apptivo CRM Software can help attract, engage, retain, and delight more customers. Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes.

Zoho CRM

Zoho CRM

Zoho CRM is an online customer relationship management software for managing your sales and marketing. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, and more.

Composity

Composity

Composity is a cloud-based ERP solution extended with Sales and Marketing tools, designed especially for SMEs. It is a software solution that manages all aspects of an organization's internal and external business processes.

Onpipeline CRM

Onpipeline CRM

Onpipeline is a cloud-based, reliable, and scalable Sales CRM that includes a full suite of tools that boost sales productivity and make the sales process more human. We believe your business deserves software that’s easy to set up and use, and requires minimal training and customization.

Ontraport

Ontraport

Ontraport is the CRM software that meets automation to power your marketing, sales, and business systems all in one place.

NetHunt CRM

NetHunt CRM

NetHunt CRM is a full-featured CRM right next to your emails. Everything you need is available in the Gmail inbox: customer profiles, deals and opportunities, team collaboration, email tracking, bulk email campaigns, and more.

Microsoft Dynamics

Microsoft Dynamics

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business, and delight your customers.

Efficy

Efficy

Efficy CRM adapts to your needs and not the other way around. Efficy CRM enables you to grow and develop your business activity in a very structured way.

Snapforce CRM

Snapforce CRM

Snapforce CRM helps businesses solve real-world problems with their suite of enterprise-level cloud applications. Economically priced, and recognized as the CRM of choice for small to medium-size businesses.

Pipeliner CRM

Pipeliner CRM

Pipeliner has revolutionized CRM with its unique visual interface, no-code workflow automation engine, and instant, dynamic insights and reporting.

Zendesk

Zendesk

Zendesk is a platform that builds support, sales, and customer engagement software designed to foster better customer relationships. They believe that powerful, innovative customer experience should be within reach for every company, no matter the size, industry, or ambition.

SalesNexus CRM

SalesNexus CRM

SalesNexus is a comprehensive solution for CRM, Marketing/Email Automation and Lead Generation for companies of any size. SalesNexus is easy to tailor to your unique business processes.

Act!

Act!

Act! delivers modern and innovative software and provides solutions that drive customer acquisition and retention for small businesses.

AgileCRM

AgileCRM

Agile CRM is the world’s first fully-integrated sales, marketing and service suite, n All-in-One CRM for small businesses with full sales, marketing and service automation functionality.

Freshsales

Freshsales

Freshsales is a sales CRM designed for high-growth, high-velocity sales teams with features such as built-in phone and email, lead scoring, user behavior tracking, and automation, along with other CRM-related features on one platform.

Salesforce CRM

Salesforce CRM

Salesforce is the Customer Success Platform. The social and mobile cloud technologies—including flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.

OnCourse CRM

OnCourse CRM

OnCourse has built-in email marketing, SMS sequencing, task management, phone dialer and CRM united in a single experience to materially enhance sales productivity.

Teamgate

Teamgate

Teamgate is a full process Sales CRM simply and smartly designed to strengthen your entire sales experience.

OnePageCRM

OnePageCRM

OnePageCRM is an action-focused CRM software for small business. It's a robust, efficient and clean CRM built for sales teams tired of bloated sales software.

Livespace

Livespace

Livespace is an intuitive and adaptable, cloud-based CRM platform that built for streamlining your sales process, set goals, and keep all your customer information up to date.

Glue Up

Glue Up

Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships and other digital tools.

Pipedrive

Pipedrive

Pipedrive is the first CRM platform developed from the salesperson’s point of view. Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals.

NetSuite CRM

NetSuite CRM

NetSuite CRM provides a seamless flow of information across the entire customer life cycle from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.

Salesmate

Salesmate

Salesmate is a leading Sales CRM having a presence over 70+ countries with thousands of customers. It’s a CRM for your agency that keeps you on the top of your game by keeping your leads organized and helping you grow your relationship and revenue.

WORKetc

WORKetc

WORKetc is a single software solution to make your job easier by automating many day-to-day tasks and providing real-time insight into how your business is tracking.

OnContact CRM

OnContact CRM

OnContact CRM delivers the power to cultivate and grow outstanding relationships. From lead generation to nurturing prospects to managing your pipeline, OnContact supports your sales staff throughout every phase of your sales cycle.

Drip

Drip

Drip is the CRM Salesforce didn’t build. The first Ecommerce CRM - ECRM - is built to drive sales, not sales teams. Build personal, profitable customer relationships at scale—with Drip.

Maximizer CRM

Maximizer CRM

Maximizer CRM is the easy-to-use, fully customizable platform to manage customer details, track new opportunities, and scale sustainably.

Less Annoying CRM

Less Annoying CRM

Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do’s and more, all from one simple web app.

Nimble

Nimble

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals.

Scoro

Scoro

Scoro is an end-to-end business management solution that allows professional and creative services to control their entire workflow from one place.

Close

Close

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. A true multichannel platform, Close lets you email, call and text your leads from desktop all without add-ons.

Sellsy

Sellsy

Develop your business with Sellsy with the CRM, invoicing and accounting software. Sellsy eliminates administrative complexity with an online solution that automates your sales cycle.

Helpviser

Helpviser

Helpviser is a CRM tool for Envato Authors. In addition to ticketing system with Envato purchase code verification, knowledge-base & community portal services, you can list your customers, and receive live notifications from Envato.

SugarCRM

SugarCRM

SugarCRM helps businesses everywhere provide the most outstanding experiences of all time, for every customer, from anywhere in the world. They’re building a world where companies can act as fully functional extensions of their customers.

Workbooks

Workbooks

Workbooks provides an affordable, feature-rich and cloud-based CRM solution that enables small and mid-market organisations to efficiently acquire, convert and retain customers.

Vtiger

Vtiger

Vtiger is a leading Cloud CRM solution that helps businesses to drive their core sales, marketing and support functions.

InTouchCRM

InTouchCRM

InTouchCRM provides sales and marketing software that helps forward-thinking​ small businesses convert their prospects into customers and turn their customers into referrers.

Snov.io

Snov.io

Snov.io is an outreach automation platform for marketers and sales offering a variety of tools for lead generation, email verification, email sending, and email tracking.

Salesdash CRM

Salesdash CRM

Salesdash CRM helps sales teams and entrepreneurs manage client information, tasks, pipeline, and sales targets with ease. They strive to be your partner as your CRM platform to help you grow sustainable revenue.

Keap

Keap

Keap has been helping small businesses get organized so they can deliver great service and close more business. Today the pioneer of CRM and marketing automation software for small businesses serve more than 200,000 users globally with its Infusionsoft and Keap products.

1CRM

1CRM

1CRM is a small&medium sized business system that extends CRM into broader business management. 1CRM offers order management, project management, expense reporting, timesheets and more.

CreamSoda

CreamSoda

CreamSoda is an easy-to-use CRM solution that helps you to buy products cheaper than your competition and keeps your sales team focused on sales. Their aim is to help you improve your relationship with important customers and keep you selling.

Pega Platform

Pega Platform

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept.

Funnel CRM

Funnel CRM

Funnel is a beautiful and intuitive CRM designed for growing businesses to manage their sales workflows and lead tracking.

Soffront

Soffront

Soffront is a CRM and marketing platform and services. Soffront helps thousands of businesses establish their brand, generate more leads, and close more sales.

Nutshell

Nutshell

Simple enough for any user and sophisticated enough for any business, Nutshell inspires your sales team, maximizes the time they actually spend selling and helps you close more deals and grow revenue.

Claritysoft

Claritysoft

Claritysoft provides simple CRM software that helps your business grow more efficiently. With Claritysoft CRM, you can bring together your customer information in one place and leverage that data to market, sell and support your customers more effectively.

TeamGram

TeamGram

TeamGram is the intuitive CRM & Sales Management tool for small & medium-sized businesses. Use TeamGram to boost your sales and manage your sales pipeline, keep track of your customer interactions.

Capsule

Capsule

Capsule helps businesses stay organized, know more about their customers, build strong relationships and to make the most of sales opportunities, all while minimizing user input.

Streak

Streak

Streak is a CRM software built entirely within your Gmail. Whether you want to close more deals, manage partnerships, or track support issues, Streak helps you focus on what matters most to your business without ever leaving your inbox.

PipelineDeals

PipelineDeals

PipelineDeals is a CRM solution for SMBs that empowers sales teams. PipelineDeals is built around an easy-to-use and customizable user experience, sales focused features, and leading customer support and service.

How to Choose the Best CRM Tools?

Customers are the lifeline of your business. You would be nothing without them. Needless to say, managing relationships with your customers is imperative for success. Not only does this facilitate customer retention, but it also fosters customer loyalty.

 

Customer relationship management (CRM) encompasses all activities, strategies, and technologies that help to manage interactions with current and potential customers and collect customer data. However, it also plays a vital role in the management of both the external and internal relationships of your business. Therefore, it has a considerable impact on revenue and saving time.

 

 

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A CRM tool can help collect and organize data about all your customers. More importantly, it will allow you to communicate with customers in a scalable way. And since information about customers is readily available to all departments of your business, team members can handle them better, offering an improved experience and greater satisfaction. More importantly, with easier access to consumer data, employees are more productive. You may also utilize from CRM tools free. In addition, there is various types of CRM tools for marketing, customer service, and sales.

 

 

But there is a variety of CRM software, each offering a vast number of features. While some can help you identify sales opportunities and manage marketing campaigns, others can aid in developing customer acquisition and retention strategies. And with more leads, there is a greater chance for your business to grow.

 

 

So the right CRM software can allow you to remain competitive in today’s fierce eCommerce arena. The solution now lies in selecting the right CRM tool to carry your business to greater heights. Before you decide to invest in a platform, you need to your research. Look at features that will help you to achieve your business goals. Moreover, the software should be easy to use and integrate.

 

Key Criteria to Evaluate CRM Tools

Trial Offers

Trial Offers

Inquire about access to a product demonstration. As you use the demo, explore all the features and everything that the platform has to offer. This is your opportunity to test the system and identify its strengths and weaknesses for your business’s needs with free trial.

Usage Integration

Usage Integration

Any technology on its own cannot benefit your business in the long run. It must collaborate with other tools as well. Therefore, you need to ensure that the CRM system you choose can interface with other applications you already have in place.

User Experience

User Experience

Make sure to engage your sales team in your selection process to get their buy-in and keep them involved all the way through the process. This will help employees feel less intimidated by the new system. Moreover, they should be able to maintain customer records of conversations, purchases, preferences, etc. effortlessly.

Flexibility

Flexibility

CRM needs to be part of your marketing strategy. Therefore it’s essential that your CRM tool is flexible enough to handle your business operations. More importantly, you want a CRM system that will grow with your business and adapt to your changing needs without having to be constantly replaced.

Implementation

Implementation

CRM can be implemented through various methods such as websites, social media, telephone calls, chat, mail, email, and other marketing materials. Learn which implementation processes align with your objectives. Be aware of external implementation costs as well as costs associated with educating your team and uploading consumer records into the new platform.

Features

Features

Since most salespeople are early adopters of technology, they remain current with new technology. So you want a software that offers a variety of features and is regularly updated. Also, search for a tool that can be accessed using a variety of web-enabled devices.

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