Terms & Conditions

Last Updated: June 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Digital Agency Network website, directories, B2B marketplace, Member Area, SaaS tools directory, job board, CV Pool, editorial resources, downloadable guides, and related services available through digitalagencynetwork.com and associated DAN Global digital properties (collectively, the “Platform”).

The Platform is operated by DAN Global (UK) Limited, a company registered in England and Wales under company number 10788661, with its registered office at 291 Green Lanes, London, United Kingdom N13 4XS (“DAN”, “Digital Agency Network”, “Company”, “we”, “us”, or “our”).

Digital Agency Network® and DAN Global® are registered trademarks and digital properties owned and operated by DAN Global (UK) Limited.

By accessing, browsing, registering for, submitting content to, purchasing, advertising through, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

These Terms should be read together with our Privacy Policy, Quality Assurance & Editorial Standards, Cookie Policy, any applicable membership order form, advertising agreement, invoice, proposal, or other written terms agreed between you and DAN.

Terms and Conditions Index

Definitions
Platform Purpose & B2B Nature
Eligibility & Authority
Accounts, Security & Member Area Access
Agency Listings, Vetting, and Verification
Membership Tiers, Paid Features, and Billing
Renewals, Cancellations, Refunds, and Booking Terms
Rankings, Matching, Recommendations, and Visibility
Sponsored Listings, Advertising, and Paid Placement Transparency
Marketplace Project Briefs and Brand Submissions
Agency Use of Project Briefs, Leads, and Marketplace Data
No Agency-Client Relationship with DAN
DAN Insights, Reviews, Ratings, and Reputation Information
User Content and Profile Autonomy
SaaS Tools Directory and Software Listings
Jobs Board and Recruitment Features
CV Pool and Candidate Information
Editorial Content, Guides, Feed, and Contributions
Data Hygiene, Platform Maintenance, and Content Updates
Prohibited Activities
Rejection, Suspension, Removal, and Permanent Platform Removal
Intellectual Property
Third-Party Websites, Sources, and Services
Privacy, Data Protection, and Cookies
Confidentiality
Platform Availability and Changes
Disclaimers
Limitation of Liability
Indemnity
Complaints, Corrections, and Reporting
Changes to These Terms
Notices
Force Majeure
Assignment and Transfer
Severability
Waiver
Entire Agreement
Third-Party Rights
Governing Law and Jurisdiction
Contact

1. Definitions

In these Terms:

“Advertiser” means any Agency, SaaS Provider, or other approved business that books, reserves, purchases, or applies to purchase an advertising placement, sponsored listing, featured position, media plan, or other paid promotional product through DAN.

“Advertising Booking” means any booking, reservation, media plan, sponsored listing, featured placement, advertising campaign, promotional slot, or other paid visibility arrangement agreed between DAN and an Advertiser.

“Agency” means a digital agency, marketing agency, creative agency, web design agency, software agency, consultancy, or similar business listed on, applying to join, or using the Platform.

“Brand” or “Client” means a business, company, organisation, procurement team, or authorised representative using the Platform to discover, shortlist, contact, or appoint Agencies or other service providers.

“Candidate” means an individual who submits a CV, profile, or professional information to DAN for potential visibility to verified member Agencies through the CV Pool or other talent-related features.

“Contributor” means any person, Agency, SaaS Provider, expert, author, or representative who submits editorial material, guide contributions, case studies, interviews, comments, professional insight, or other content for publication or review by DAN.

“Member Area” means the private area of the Platform accessible to approved Agencies, paid members, SaaS Providers, or other authorised users.

“Membership” means any free or paid Agency, SaaS, directory, marketplace, Member Area, or related subscription or package provided by DAN. Unless expressly stated, Advertising Bookings are treated separately from Memberships.

“Platform Content” means all content owned, created, curated, licensed, or controlled by DAN, including directory data, design, text, graphics, logos, trademarks, rankings, matching outputs, summaries, reviews, DAN Insights, guides, blog posts, editorial resources, software, code, databases, and user interface elements.

“Project Brief” means a project request, enquiry, procurement requirement, or lead submitted by a Brand through the Platform.

“SaaS Provider” means a software, AI, marketing technology, or platform vendor listed in or applying to join DAN’s tools directories or promotional areas.

“User”, “you”, or “your” means any visitor, Agency, Brand, Client, SaaS Provider, Candidate, Contributor, Advertiser, member, or other person or organisation using the Platform.

“User Content” means any content, information, text, images, logos, case studies, job posts, CVs, portfolio materials, reviews, testimonials, project details, comments, submissions, or other material provided to DAN or uploaded to the Platform by a User.

2. Platform Purpose and B2B Nature

DAN operates as a vetted B2B marketplace, digital agency directory, SaaS tools directory, talent ecosystem, and editorial resource platform connecting global brands, verified digital agencies, marketing technology providers, candidates, and industry professionals.

The Platform is primarily intended for professional, business, procurement, recruitment, and industry use. It is not intended to operate as a consumer marketplace.

Where individual Candidates, job seekers, Contributors, or visitors use the Platform, they do so in a professional capacity and subject to these Terms and our Privacy Policy.

DAN provides an introduction, discovery, shortlisting, visibility, content, and information layer. Unless expressly agreed in a separate written contract, DAN does not itself provide the services offered by Agencies, SaaS Providers, Clients, Candidates, Contributors, Advertisers, or other Users.

3. Eligibility and Authority

You may use the Platform only if you are at least 18 years old and have legal capacity to enter into these Terms.

If you use the Platform on behalf of a company, Agency, SaaS Provider, Brand, employer, client, or other organisation, you confirm that you have authority to bind that organisation to these Terms.

You must provide accurate, complete, current, and non-misleading information when registering, submitting a profile, applying for Membership, submitting a Project Brief, uploading User Content, submitting a CV, posting a job, booking advertising, or contributing to editorial content.

You must keep your account details, profile information, contact information, business credentials, case studies, portfolio materials, job posts, advertising information, and other submitted information accurate and up to date.

We may request verification information at any time. Failure to provide satisfactory verification may result in rejection, suspension, removal, restriction, or termination.

4. Accounts, Security, and Member Area Access

Certain features of the Platform require registration or approval. These may include Agency profiles, paid Memberships, marketplace access, Advertising Bookings, SaaS tool listings, job posts, CV Pool access, editorial submissions, and guide participation.

You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account.

You must not share Member Area access with unauthorised users, competitors, scraping tools, data brokers, or any person or organisation not entitled to access the relevant part of the Platform.

You must notify DAN immediately if you suspect unauthorised use of your account or any security breach.

We may suspend or restrict access where we reasonably suspect unauthorised access, misuse, account sharing, scraping, fraudulent activity, data misuse, or breach of these Terms.

5. Agency Listings, Vetting, and Verification

DAN operates a selective directory and marketplace. Applying for a listing does not guarantee approval, publication, ranking, continued visibility, or access to paid features.

To preserve directory integrity, Agencies may be assessed against DAN’s Quality Assurance & Editorial Standards, including but not limited to:

operational and technical currency of the Agency’s website;
security, usability, mobile responsiveness, and modern digital standards;
verifiable physical or operational presence in the claimed city, country, or region;
valid business contact information;
transparent leadership, team visibility, and professional role legitimacy;
geographic legitimacy and team-to-location proportionality;
service compatibility and methodological depth;
proof of work, portfolio quality, and case study depth;
service-to-portfolio alignment;
client, award, badge, certification, and accolade verification;
sectoral expertise and relevant industry experience;
pricing, budget, or minimum project transparency where applicable;
ongoing professionalism, responsiveness, and ethical conduct.

We may verify Agency claims using public sources, Agency websites, case studies, LinkedIn profiles, Google Maps, client references, third-party review platforms, web searches, and other reasonable verification methods.

DAN may reject, limit, edit, reclassify, suspend, or remove Agency listings that are incomplete, misleading, unverifiable, outdated, disproportionate, technically poor, geographically unsupported, inconsistent with claimed services, or otherwise inconsistent with DAN’s standards.

DAN’s verification process is a quality assurance and editorial screening mechanism. It does not constitute a legal, financial, professional, or operational guarantee of any Agency.

Brands remain responsible for conducting their own due diligence before appointing any Agency.

6. Membership Tiers, Paid Features, and Billing

DAN may offer free listings, paid Memberships, premium visibility packages, marketplace access, Advertising Bookings, featured placements, SaaS listings, job posting rights, CV Pool access, and other commercial products.

The features, benefits, prices, payment terms, subscription term, advertising period, billing cycle, and restrictions applicable to your Membership, Advertising Booking, or other paid product will be as stated on the Platform, in your invoice, order form, media plan, proposal, email confirmation, or separate written agreement.

Unless otherwise stated in writing:

fees for paid Memberships are payable in advance through DAN’s online checkout or payment process. A paid Membership is activated only after the applicable annual fee has been paid and DAN has completed the relevant profile activation and onboarding process;
fees for Advertising Bookings, including featured directory placements, sponsored listings, or other reserved promotional positions, are payable in accordance with the applicable media plan, invoice, email confirmation, or written agreement. Unless otherwise agreed in writing, Advertising Bookings are confirmed only after written acceptance by the Advertiser, and payment is required in advance of publication or campaign start date;
prices displayed on the Platform are exclusive of VAT, sales tax, GST, and any other applicable taxes, duties, or charges. Where DAN is required to charge UK VAT, including for UK-based customers, VAT will be calculated and added at checkout, invoice, or payment stage. For customers outside the UK, DAN may not charge UK VAT where the supply is treated as outside the scope of UK VAT or subject to applicable place-of-supply rules. You remain responsible for any VAT, reverse-charge VAT, sales tax, GST, withholding tax, or other local tax obligations that may apply in your jurisdiction;
paid Memberships are offered on an annual subscription basis only and, unless cancelled in accordance with these Terms, renew automatically for successive annual periods;
Membership payments are processed at the start of each annual subscription period. Advertising placement payments are due in accordance with the applicable invoice, media plan, email confirmation, or written agreement;
promotional discounts apply only to the period expressly stated;
paid features begin when DAN activates the relevant Membership, listing, campaign, access, advertising placement, or service.

You are responsible for ensuring that your billing information is accurate and that payment is made on time.

If payment fails, is reversed, charged back, delayed, or disputed without reasonable basis, DAN may suspend access, pause visibility, remove paid features, withhold leads, restrict Member Area access, charge reasonable recovery costs, or terminate the relevant Membership, Advertising Booking, campaign, or paid service.

Paid Memberships, Advertising Bookings, and other paid products improve access to selected features, visibility opportunities, or promotional positions, but do not guarantee traffic, rankings, enquiries, Project Briefs, proposal acceptance, client responses, revenue, search visibility, conversion, recruitment outcomes, or commercial results.

7. Renewals, Cancellations, Refunds, and Booking Terms

Paid Memberships are annual subscriptions and renew automatically each year unless cancelled in accordance with these Terms or the specific written terms applicable to your package.

Paid Membership payments and renewals may be processed through Stripe or another third-party payment provider used by DAN. Stripe may create and manage a customer profile for the Agency, SaaS Provider, or other paid member and may store payment card details securely. DAN does not store full payment card details and may only have access to limited card information, such as the last four digits and expiry date.

Before an annual renewal payment is processed, Stripe may send a renewal reminder to the email address associated with the subscription, confirming the renewal date, payment method, reason for the charge, and renewal amount. You are responsible for keeping your billing email address, payment method, and subscription details accurate and up to date. Failure to receive or read a renewal reminder does not by itself cancel the subscription or invalidate a renewal charge.

To prevent automatic renewal of a paid Membership, the Agency, SaaS Provider, or other paid member must cancel the subscription before Stripe or DAN’s applicable payment provider processes the scheduled annual renewal charge.

Cancellation may be completed through the Stripe customer portal where available. DAN may provide access to the Stripe customer portal through the Member Area, including through the Membership page. You may also request cancellation by contacting DAN through the Member Area contact form, by emailing your DAN account manager, or by sending a written cancellation request to DAN’s support team.

Where a cancellation request is sent by email or contact form, the request must be received by DAN before the scheduled renewal charge is processed. Once a renewal charge has been processed, cancellation will prevent future renewals but will not automatically entitle you to a refund for the renewed annual subscription period, unless required by law or expressly agreed in writing by DAN.

Unless required by law or expressly agreed in writing, Membership fees are non-refundable once work has commenced, a profile has been activated, a listing has gone live, Member Area access has been granted, marketplace access has been enabled, onboarding has been provided, or paid features have been made available.

If you cancel during an annual subscription period, your paid Membership features may remain active until the end of that annual subscription period unless otherwise stated in your written agreement or unless DAN terminates access for breach.

Advertising Bookings, including featured directory placements, sponsored listings, and other reserved promotional positions, do not automatically renew unless expressly agreed in writing. Each Advertising Booking applies for the advertising period confirmed in the applicable media plan, invoice, email confirmation, or written agreement.

Unless otherwise agreed in writing, advertising fees are payable in advance of publication or campaign start date. Once an Advertising Booking has been confirmed in writing by the Advertiser, DAN may reserve the relevant advertising inventory for that Advertiser. Unless required by law or expressly agreed in writing, advertising fees are non-refundable once advertising inventory has been reserved, a campaign has been scheduled, publication preparation has begun, or the placement has gone live.

For longer-term Advertising Bookings, including six-month media plans or other multi-month advertising packages, the applicable media plan, invoice, email confirmation, or written agreement will set out the advertising period, placements, estimated clicks or performance assumptions, monthly fees, payment schedule, and cancellation terms.

For six-month media plans or other long-term Advertising Bookings where the applicable media plan or written agreement states that advertising fees are payable monthly after publication begins, monthly payments are due within 5 days of the first day on which the relevant ads are published on the Digital Agency Network website, unless otherwise agreed in writing.

For multi-month Advertising Bookings, Advertisers may cancel advertising reservations for subsequent months by giving at least 30 days’ written notice. However, Advertisers may not cancel live ads for the current month or reserved ads for the following month. If an Advertiser cancels a multi-month Advertising Booking, the Advertiser remains responsible for paying the advertising costs for the current month and the following month where those ads are live, scheduled, reserved, or already committed.

If an Advertiser fails to pay for previously published, live, scheduled, or reserved advertising placements, DAN may suspend or cancel the Advertiser’s ads, remove or pause promotional assets, restrict paid visibility, suspend Member Area access, suspend or terminate any related Membership, remove the Advertiser’s assets from the Platform, and recover any outstanding amounts due.

DAN may review and amend advertising rates, estimated CPCs, placement pricing, media plans, advertising inventory, and paid feature availability from time to time, including on a six-monthly basis by reference to site traffic, average clicks, demand, visibility, performance data, and commercial factors. Estimated clicks, CPCs, impressions, or performance assumptions shown in a media plan are estimates only and are not guarantees.

Where a pricing or package change materially affects an active paid Membership or confirmed Advertising Booking, DAN will provide reasonable notice before the change takes effect, except where urgent changes are required for legal, security, operational, editorial, availability, or platform integrity reasons.

8. Rankings, Matching, Recommendations, and Visibility

DAN uses a combination of editorial judgment, verification data, profile information, quality assurance checks, structured directory data, algorithmic matching, commercial settings, and platform performance signals to organise, rank, recommend, display, match, or make available Agencies, SaaS Providers, Project Briefs, jobs, editorial content, advertising placements, and other Platform Content.

DAN’s ranking, recommendation, and matching systems are designed to support relevant B2B discovery while preserving the Platform’s core quality standards. Visibility on DAN is subject to verification, editorial oversight, platform relevance, and applicable commercial arrangements. Paid visibility may improve placement or promotional exposure, but it does not allow any User to bypass DAN’s baseline verification standards, manipulate reviews, alter DAN Insights, or override DAN’s editorial standards.

Ranking, matching, placement, routing, or visibility may be influenced by factors including:

Membership tier;
profile completeness;
verified physical or operational location;
geographic relevance;
service category;
sector or industry expertise;
service-to-portfolio alignment;
case studies and portfolio depth;
client reviews and DAN Insights;
pricing, minimum budget, or budget compatibility;
team size, team visibility, and capability alignment;
verified leadership or team presence in a relevant city, region, or market;
technical and operational quality of the Agency or SaaS Provider’s website;
service methodology, workflow clarity, and depth of stated expertise;
client, award, badge, certification, or accolade verification;
editorial quality and content accuracy;
responsiveness, availability, and marketplace suitability;
project scope, timeline, contract structure, and execution requirements;
user behaviour and platform performance data;
internal quality assurance checks;
advertising, sponsored placement, featured listing, or media plan arrangements, where applicable.

Further rules relating to sponsored placements, advertising transparency, Marketplace Project Briefs, reviews and DAN Insights, SaaS tool listings, CV Pool access, editorial content, and User Content are set out in the relevant sections of these Terms.

DAN is not required to disclose the detailed operation of its ranking, recommendation, routing, advertising, editorial, or matching systems, including proprietary scoring methods, technical processes, source code, algorithms, weightings, commercial logic, or internal quality assessment methods.

We may update ranking, matching, categorisation, routing, advertising, editorial, and visibility systems at any time to improve quality, relevance, security, user experience, data integrity, fairness, platform performance, or commercial operation.

No User is entitled to any fixed ranking, permanent placement, guaranteed directory position, exclusive category, permanent visibility, minimum lead volume, minimum click volume, guaranteed Project Brief access, or guaranteed commercial outcome unless expressly agreed in a separate written contract.

9. Sponsored Listings, Advertising, and Paid Placement Transparency

DAN may offer paid visibility, sponsored placements, featured listings, recommended placements, Agency of the Month opportunities, SaaS tool promotions, media plans, or other advertising products.

Sponsored placements and other Advertising Bookings are available only to entities that satisfy DAN’s applicable eligibility and verification requirements. Unverified or low-quality providers cannot buy their way onto the Platform.

Paid placements must be contextually relevant to the directory, service, location, sector, tool category, or audience in which they appear. DAN may reject or amend any Advertising Booking that does not align with verified capabilities, geographic presence, service expertise, software features, or portfolio evidence.

Paid placements, featured slots, sponsored rows, or advertising positions may be marked with labels such as “AD”, “Sponsored”, “Featured”, or similar disclosure wording.

Commercial advertising arrangements do not alter DAN’s baseline verification status, DAN Insights, review summaries, eligibility checks, or core editorial standards.

Advertising projections, including impressions, clicks, CPC estimates, traffic estimates, lead expectations, or media plan forecasts, are estimates only and are not guarantees.

DAN may rotate advertising positions, update sponsored placements, amend media schedules, or adjust campaign delivery to preserve fairness, relevance, operational performance, or platform integrity.

Commercial account data, media plans, negotiated rates, and performance agreements are confidential unless expressly disclosed by DAN.

10. Marketplace Project Briefs and Brand Submissions

Brands may submit Project Briefs through the Platform for review, moderation, and potential distribution to relevant verified member Agencies.

Submitting a Project Brief does not guarantee publication, approval, Agency response, proposal quality, project completion, or successful appointment.

DAN may manually review, verify, approve, reject, amend, hold, or request clarification for Project Briefs before they are made available to Agencies.

As part of Project Brief validation, DAN may review:

the Brand’s website;
business identity and corporate information;
contact person’s name, role, and authority;
company email domain;
LinkedIn or professional profile information;
project scope;
budget;
timeline;
geographic requirements;
service needs;
industry context;
risk indicators or suspicious data.

DAN may reject Project Briefs that are incomplete, unrealistic, anonymous, unverifiable, submitted from inappropriate generic or public email addresses, outside DAN’s active Agency coverage areas, inconsistent with budget or timeline expectations, or otherwise unsuitable for the Platform.

Approved Project Briefs may be made available in full only within the private Projects section of the Member Area and only to matched, eligible, or verified member Agencies. Full Project Briefs are not intended for unrestricted public web publication and may include more detailed project scope, business context, contact details, and other information needed for Agencies to assess or respond to the opportunity.

DAN may display a limited number of recent project preview cards on public areas of the Platform, including the homepage, Marketplace page, or other promotional pages. These public previews may include simplified information such as project title, required services, industry, budget range, timing, project type, and broad location or region.

Public previews are intended to demonstrate Marketplace activity and support Platform conversion, and are not intended to disclose the Brand’s full identity, contact details, confidential information, or full Project Brief.

DAN may edit, shorten, categorise, anonymise, generalise, or reformat Project Brief information for public preview, internal moderation, Agency matching, notification, or Platform display purposes.

DAN may match and make Project Briefs available to relevant member Agencies using multi-variable criteria, including location, service line, industry track record, budget tier, contract structure, timeline, availability, and Agency capability.

DAN acts as a neutral introduction bridge. DAN does not charge commission on Agency-Client contracts, take percentage cuts from project fees, control Agency proposals, negotiate project contracts, monitor project delivery, or track the project lifecycle after connection unless separately agreed in writing.

11. Agency Use of Project Briefs, Leads, and Marketplace Data

Agencies receiving Project Briefs, lead information, Brand contact details, or other Marketplace data through DAN must use that information only for the purpose of evaluating and responding to the relevant business opportunity.

Project Briefs and related Brand information made available through the Member Area are provided to support relevant Agency-Brand introductions. Agencies must treat this information as confidential and must not use it for unrelated sales, marketing, database building, recruitment, resale, competitive intelligence, or any purpose outside the specific opportunity for which it was provided.

Agencies must not:

spam Brands or send irrelevant mass pitches;
contact Brands about services, locations, budgets, or project types that sit outside the relevant Project Brief or the Agency’s verified operational scope;
add Brand contacts to unrelated marketing lists without a lawful basis;
sell, transfer, scrape, export, disclose, or otherwise share lead data or Project Brief information with third parties;
use lead data or Marketplace data to build competing databases, directories, lead lists, or prospecting tools;
contact Brands abusively, excessively, deceptively, or in a way that could damage trust in the Platform;
misrepresent their services, availability, pricing, credentials, locations, experience, team capacity, or portfolio;
bypass DAN’s platform rules, matching logic, access controls, or Member Area restrictions;
use Project Briefs, Brand contact details, or Marketplace data for any unlawful, misleading, exploitative, or unauthorised purpose.

Agencies should respond to relevant Brand opportunities professionally, accurately, and in good faith. Where an Agency chooses to respond to a Project Brief, it is responsible for ensuring that its proposal, pricing, availability, credentials, and service claims are accurate and not misleading.

Consistent misuse of Project Briefs, irrelevant pitching, exploitative outreach, privacy misuse, data sharing, abusive communication, or conduct that undermines Marketplace trust may result in restricted access, suspension, removal from Marketplace opportunities, termination of Membership, or permanent removal from the Platform.

Agencies are responsible for complying with applicable privacy, marketing, confidentiality, procurement, and anti-spam laws when using Project Briefs, lead information, Brand contact details, or other Marketplace data obtained through the Platform.

12. No Agency-Client Relationship with DAN

DAN operates as a neutral introduction, discovery, and connection layer. Any contract, statement of work, proposal, retainer, project agreement, employment arrangement, recruitment discussion, software purchase, or commercial relationship formed between Users is strictly between those Users.

DAN is not a party to any agreement between a Brand and an Agency, a Candidate and an Agency, a SaaS Provider and a User, an Advertiser and a third party, or any other Users unless DAN expressly signs a separate written agreement as a contracting party.

Unless expressly agreed in writing, DAN does not control, negotiate, approve, manage, supervise, monitor, or enforce any User-to-User contract, proposal, project, recruitment discussion, software purchase, payment, deliverable, timeline, or commercial relationship formed through or following use of the Platform.

DAN does not guarantee:

Agency performance;
Brand payment;
project delivery;
service quality;
proposal accuracy;
budget availability;
Candidate suitability;
job availability;
recruitment outcomes;
SaaS product performance;
client satisfaction;
commercial results;
investment return;
legal, tax, regulatory, procurement, or professional compliance by other Users.

Users are solely responsible for their own due diligence, negotiations, agreements, performance, payments, tax obligations, insurance, compliance, and dispute resolution.

DAN does not charge commission on Agency-Client contracts, take percentage cuts from project fees, charge placement commissions for Candidate introductions, or track the project, recruitment, or commercial lifecycle after a direct connection is established unless separately agreed in writing.

DAN has no obligation to mediate disputes between Brands, Agencies, SaaS Providers, Candidates, employers, Contributors, Advertisers, or other Users.

13. DAN Insights, Reviews, Ratings, and Reputation Information

DAN may collect, verify, curate, structure, summarise, display, or otherwise process client reviews, public feedback, testimonials, ratings, third-party B2B review data, case study signals, and other reputation information relating to Agencies, SaaS Providers, or other listed entities.

DAN may use manual editorial review, public source verification, third-party B2B review networks, provenance checks, project scope analysis, reviewer profile checks, Large Language Models, structured taxonomies, external-source audits, and internal quality assurance processes to produce review summaries or reputation digests, including “DAN Insights”.

DAN Insights may organise verified feedback into operational dimensions such as expertise, communication, services, pricing, and credibility.

DAN does not operate an open-form native public review field. This is intended to reduce fake reviews, spam, manipulation, self-authored praise, conflict-of-interest submissions, artificial rating inflation, and other untrusted reputation signals.

DAN may edit, summarise, structure, classify, or reformat review information for clarity, relevance, length, grammar, taxonomy, and usefulness, provided that DAN does not intentionally misrepresent the overall meaning of verified source material.

DAN may periodically audit review summaries, reputation information, and DAN Insights against live or publicly available external source data to identify errors, sentiment anomalies, outdated information, source unreliability, or possible manipulation.

DAN may remove, amend, suppress, flag, or investigate review information, rating information, reputation signals, or DAN Insights where we identify or reasonably suspect:

fake reviews;
concealed incentivised reviews;
paid testimonial injection;
fabricated review links;
reciprocal review rings;
astroturfing;
self-authored reviews;
review manipulation;
attempts to manipulate LLM-assisted summaries or DAN Insights;
deceptive client endorsements on external sources;
source unreliability;
inaccurate summarisation;
defamatory content;
conflicts of interest;
misleading consumer or business review information.

Agencies or SaaS Providers may notify DAN if they believe published review information, rating information, DAN Insights, or reputation summaries are materially inaccurate. DAN may request evidence and will review the matter in good faith, but retains ultimate editorial discretion over whether and how the content is amended, retained, removed, clarified, or further investigated.

Any attempt to manipulate DAN’s review, reputation, ranking, rating, DAN Insights, or summary systems may result in restricted visibility, suspension, removal, termination of Membership, or permanent removal from the Platform.

14. User Content and Profile Autonomy

Approved Agencies and certain other Users may be permitted to upload or submit User Content, including profile text, logos, images, service descriptions, locations, pricing information, portfolios, case studies, Agency news, awards, client lists, job posts, SaaS tool information, editorial contributions, and other materials.

You retain ownership of your User Content. However, by uploading, submitting, sending, or making User Content available to DAN, you grant DAN a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to host, store, reproduce, edit, format, display, publish, distribute, index, promote, translate, excerpt, analyse, and otherwise use that User Content for the purpose of operating, improving, verifying, marketing, and promoting the Platform.

This licence continues for as long as the User Content remains on the Platform and for a reasonable period thereafter for archival, legal, audit, compliance, backup, editorial, marketing, dispute-resolution, and record-keeping purposes.

You warrant that your User Content:

is accurate, lawful, current, and not misleading;
does not infringe any intellectual property, privacy, confidentiality, publicity, data protection, or contractual rights;
does not contain defamatory, unlawful, discriminatory, obscene, abusive, or harmful material;
does not include fabricated clients, false awards, fake partner badges, fake certifications, fabricated metrics, stolen case studies, misleading testimonials, unverified claims, or deceptive performance data;
does not contain malware, tracking code, hidden scripts, viruses, or harmful technology;
has been submitted with all necessary permissions, licences, consents, and rights, including in relation to client names, client logos, screenshots, testimonials, case study materials, third-party trademarks, images, and performance results;
may lawfully be submitted, published, displayed, edited, promoted, and used by DAN under these Terms.

DAN may edit User Content for formatting, categorisation, grammar, clarity, SEO, readability, taxonomy, display consistency, legal compliance, and quality assurance. DAN may also remove, reject, archive, reclassify, suspend, hide, or request amendments to User Content at any time.

Post-verification profile content, such as Agency case studies and Agency news, may go live on the relevant Agency’s profile page without prior administrative review after the Agency has been approved and onboarded into the Member Area. However, such content remains the responsibility of the Agency and remains subject to ongoing audits, moderation, removal, and these Terms.

Agency-managed case studies and Agency news are intended to appear on the relevant Agency’s own profile page. They do not automatically populate DAN’s site-wide editorial feeds, main directory landing pages, guides, reports, or other editorial resources unless separately selected, reviewed, or approved by DAN.

If DAN identifies suspicious data, unverifiable claims, outdated information, intellectual property concerns, misleading metrics, or other anomalies in User Content, DAN may notify the relevant User and request amendment or removal. DAN may also remove or restrict the relevant content immediately where necessary to protect users, comply with law, preserve platform integrity, or prevent misleading information from remaining live.

15. SaaS Tools Directory and Software Listings

DAN may list SaaS tools, AI platforms, marketing technology providers, software vendors, and other tools relevant to digital agencies, marketers, Brand teams, and corporate procurement users.

SaaS Providers must ensure that all submitted tool information, feature claims, pricing information, screenshots, technical descriptions, integrations, customer support claims, security claims, AI capability claims, review information, and promotional materials are accurate, current, verifiable, and lawful.

DAN may audit SaaS Providers for operational viability, including active website status, accessible technical documentation, transparent pricing, feature capability, category fit, review authenticity, customer support visibility, integration claims, and technical relevance.

DAN may review the core feature claims of each tool and categorise tools only within directories that match their verified features. A tool may be rejected, reclassified, amended, suspended, or removed where its claims are unsupported, features are miscategorised, pricing is misleading, documentation is inadequate, reviews appear manipulated, technical capabilities are overstated, or the tool does not meet DAN’s standards.

DAN may reject, suspend, or remove any SaaS or AI tool listing that appears to be a shell entity, ghost product, inactive platform, non-operational software, misleading AI wrapper, or tool without sufficient evidence of active operations, real-world utility, or legitimate business activity.

Sponsored or featured SaaS tool placements may be marked with labels such as “AD”, “Sponsored”, “Featured”, or similar wording. Paid SaaS visibility does not allow a provider to bypass baseline eligibility checks, technical verification, category review, review integrity checks, DAN Insights, ratings, editorial standards, or other quality assurance processes.

SaaS Providers must not manipulate reviews, submit fabricated testimonials, misrepresent feature performance, exaggerate integrations, conceal material limitations, or use commercial placement to create a misleading impression of independent endorsement, technical capability, or market performance.

DAN does not guarantee the performance, security, uptime, integrations, pricing, suitability, accuracy, support quality, AI output, regulatory compliance, or legal compliance of any SaaS tool listed on the Platform. Users remain responsible for conducting their own due diligence before purchasing, subscribing to, integrating, or relying on any listed tool.

16. Jobs Board and Recruitment Features

Verified member Agencies may be permitted to publish job openings through the Platform.

Unless otherwise stated, job posts submitted by verified member Agencies may appear on both the Agency’s profile page and DAN’s public job board.

To support recruitment speed and Agency autonomy, job posts submitted by verified member Agencies may go live without prior administrative approval. However, the Agency posting the job remains solely responsible for the accuracy, lawfulness, and compliance of the job advert, including job title, salary, location, remote status, employment status, visa requirements, equal opportunity obligations, application instructions, and role description.

Access to job posting features is restricted to approved or verified member Agencies. Outside entities, unverified companies, or unauthorised users may not publish job openings through the Member Area.

DAN is not the employer, recruiter, employment agency, employment business, hiring manager, or placement agent for jobs posted by Agencies unless expressly agreed in writing.

DAN may monitor, amend, remove, archive, or request changes to job posts that appear outdated, misleading, discriminatory, suspicious, unlawful, inaccurate, inactive, or inconsistent with DAN’s standards.

Applicants and Candidates are responsible for verifying job opportunities before applying, sharing information, attending interviews, accepting any offer, or entering into any employment, freelance, contractor, or consultancy arrangement.

Agencies are responsible for complying with applicable employment, recruitment, immigration, equality, data protection, and anti-discrimination laws when posting jobs, reviewing applicants, or contacting Candidates.

17. CV Pool and Candidate Information

DAN may operate a curated CV Pool or candidate directory accessible only to paid, verified member Agencies through the Member Area.

The CV Pool is intended to function as a private, member-access candidate directory. It is not intended for public web publication, unrestricted public access, or indexing by search engines.

Candidates submitting CVs, profiles, or professional information must ensure that their submissions are accurate, current, lawful, and not misleading.

DAN may manually verify Candidate submissions using information such as LinkedIn profiles, employment history, education, role alignment, location, and professional background. DAN does not permit automated profile generation or unverified resumes to be listed in the CV Pool where verification is required.

DAN may reject, remove, amend, or decline to publish Candidate information where it is incomplete, misleading, unverifiable, inconsistent, suspicious, inappropriate, or where the Candidate’s stated role, experience, education, location, or career history does not reasonably align with the information provided or publicly verifiable professional sources.

Unless DAN expressly introduces a separate matching feature in the future, the CV Pool is made available as a candidate directory and does not apply automated algorithmic matchmaking or preferential ranking to Candidates.

Member Agencies accessing the CV Pool must use Candidate information only for legitimate recruitment, hiring, professional networking, or role-matching purposes. They must not scrape, sell, export, disclose, spam, enrich, misuse, or otherwise process Candidate data for unauthorised purposes.

DAN acts only as a secure introduction gateway. DAN does not guarantee Candidate suitability, availability, employment status, right to work, qualifications, references, salary expectations, location accuracy, willingness to relocate, or hiring outcomes.

DAN does not charge placement commissions and does not monitor or control communications once an Agency contacts a Candidate directly.

Use of Candidate personal data is governed by our Privacy Policy. Agencies accessing Candidate information are responsible for complying with applicable privacy, data protection, employment, recruitment, immigration, equality, and anti-discrimination laws.

18. Editorial Content, Guides, Feed, and Contributions

DAN may publish blog posts, interviews, press releases, industry guides, downloadable resources, marketing reports, thought leadership, Agency contributions, SaaS contributions, expert commentary, case studies, and other editorial content.

Publishing access is selective. DAN does not operate an open public publishing platform. Access to contribute to the Feed, guides, resources, or other editorial areas may be limited to verified Agencies, premium SaaS or AI platforms, recognised marketing professionals, approved Contributors, and other contributors accepted by DAN.

Contributors warrant that submitted material:

is original or lawfully licensed;
does not infringe intellectual property, privacy, confidentiality, publicity, contractual, or data protection rights;
does not contain plagiarism, scraped content, copied ideas, fabricated data, fake quotes, misleading claims, or unverified performance metrics;
is not low-value automated spam, spun content, repetitive corporate filler, or purely AI-generated copy without meaningful human expertise, editorial input, proprietary insight, or practical value;
is supported by appropriate evidence where it includes data, statistics, case study results, technical claims, rankings, comparisons, or performance claims;
accurately reflects the Contributor’s expertise, professional role, organisational affiliation, and experience;
addresses real-world business challenges rather than serving only as promotional material;
complies with DAN’s editorial requirements, quality assurance standards, and submission guidelines.

DAN may verify Contributors through LinkedIn profiles, professional backgrounds, organisational affiliation, job titles, employment history, public professional footprint, case studies, sector expertise, and other reasonable checks.

DAN may review, edit, rewrite, reject, fact-check, restructure, combine, update, archive, redirect, remove, or decline to publish editorial content at its discretion.

DAN may cross-reference external links, statistical citations, third-party references, performance claims, contributor credentials, and source materials to identify misleading conclusions, factual errors, sentiment anomalies, unsupported claims, plagiarism, or other quality issues.

DAN may use AI-assisted tools to support editing, summarisation, classification, formatting, quality control, AI-content screening, plagiarism detection, source checking, or content analysis. DAN retains human editorial oversight over final publication decisions.

Published editorial content may be periodically reviewed, refreshed, consolidated, redirected, archived, or removed where DAN identifies outdated trends, technical decay, overlapping content, search cannibalisation, inaccurate data, changed industry standards, or reduced usefulness to DAN’s audience.

Editorial content is provided for general information only. It does not constitute legal, financial, tax, investment, employment, technical, procurement, regulatory, or professional advice. Users should obtain appropriate advice before relying on any editorial content for business decisions.

19. Data Hygiene, Platform Maintenance, and Content Updates

DAN may conduct automated and manual maintenance of the Platform to preserve accuracy, technical performance, data integrity, search visibility, user experience, and platform quality.

Maintenance activities may include checks for broken outbound links, 404 errors, altered server response codes, outdated profiles, inactive websites, rebrands, mergers, acquisitions, closures, technical issues, duplicate or overlapping content, content decay, outdated trends, schema quality, search engine accessibility, and AI or LLM crawler accessibility.

DAN may update, merge, redirect, archive, remove, or amend Platform Content or User Content where necessary to preserve accuracy, quality, technical performance, search performance, topical authority, user experience, platform security, or data integrity.

DAN may review and maintain Agency profiles, SaaS listings, job posts, editorial resources, guides, landing pages, directory pages, public project previews, advertising assets, and other Platform areas as part of its ongoing quality assurance and maintenance processes.

DAN may remove, restrict, hide, archive, redirect, or request amendments to inactive, outdated, unverifiable, misleading, duplicated, low-quality, technically defective, non-compliant, or commercially obsolete content, listings, profiles, job posts, tools, advertisements, or editorial resources.

Where appropriate, DAN may consolidate overlapping editorial content, update outdated articles, merge underperforming resources into stronger pages, or apply redirects to preserve platform quality, search performance, and user experience.

DAN is not obliged to preserve any specific page, URL, ranking, profile version, job post, article, advertisement, listing, category, directory position, schema format, content format, or historic version indefinitely.

20. Prohibited Activities

You must not:

scrape, harvest, crawl, copy, extract, download, or reuse Platform data without DAN’s written permission, except where access is expressly permitted by DAN’s published technical access rules, robots.txt settings, or written authorisation;
use bots, spiders, automated systems, data-mining tools, scraping tools, browser automation, or other extraction methods to access, copy, monitor, or collect Platform data without authorisation;
build, train, enrich, operate, or support a competing directory, marketplace, lead database, recruitment database, software directory, AI dataset, search product, or prospecting tool using DAN data;
reverse-engineer, decompile, interfere with, or attempt to extract DAN’s algorithms, matching systems, source code, ranking mechanisms, platform logic, technical workflows, or proprietary processes;
bypass security, access controls, paywalls, Member Area restrictions, verification systems, payment systems, advertising restrictions, or data-protection safeguards;
submit fake, fabricated, misleading, stolen, or unverifiable profiles, portfolios, case studies, awards, badges, certifications, reviews, testimonials, metrics, job posts, CVs, Project Briefs, SaaS tool listings, or editorial contributions;
create or submit shell entities, non-existent agencies, ghost software or AI tools, fake contributor profiles, unverified author credentials, or any other fabricated professional identity;
impersonate any person or organisation, or misrepresent your authority, affiliation, credentials, location, clients, pricing, team size, service capability, software features, employment status, awards, certifications, or professional experience;
submit plagiarised, scraped, copied, spun, defamatory, unlawful, discriminatory, harmful, infringing, or low-value automated content, including high-volume unedited AI-generated copy that lacks meaningful human expertise or practical value;
submit fabricated metrics, deceptive vanity numbers, false performance data, fake case study results, unearned partner badges, false industry awards, or unverified regulatory compliance claims;
manipulate or attempt to manipulate reviews, DAN Insights, ratings, rankings, matching outputs, advertising visibility, Marketplace access, or any other platform system;
submit, commission, host, or encourage fake reviews, hidden incentivised reviews, reciprocal review schemes, astroturfing, paid testimonial manipulation, fabricated review links, or deceptive client endorsements;
send spam, abusive messages, harassment, threats, irrelevant mass pitches, exploitative outreach, or misleading communications to DAN, Brands, Agencies, Candidates, Contributors, SaaS Providers, Advertisers, or other Users;
misuse Project Briefs, leads, Brand contact details, Candidate data, Member Area information, confidential media plans, or other non-public Platform information;
add Brands, Candidates, Agencies, or other contacts obtained through the Platform to unrelated marketing lists without a lawful basis;
sell, transfer, export, disclose, enrich, or share Platform data, lead data, Candidate data, or Member Area information with unauthorised third parties;
upload malware, malicious code, hidden scripts, viruses, unauthorised tracking code, or harmful files;
interfere with Platform availability, security, infrastructure, data integrity, search visibility, crawler accessibility, or user experience;
use the Platform for unlawful, fraudulent, deceptive, exploitative, harmful, unethical, or unauthorised purposes;
breach any applicable law, regulation, intellectual property right, privacy right, data protection obligation, confidentiality duty, contractual duty, employment obligation, or professional obligation.

Violation of this section may result in rejection, restricted access, suspension, removal, termination, deletion of content, loss of access, cancellation of Membership, cancellation of Advertising Bookings, permanent removal from the Platform, and legal action.

21. Rejection, Suspension, Removal, and Permanent Platform Removal

DAN may reject, suspend, restrict, delist, remove, terminate, or permanently remove any User, account, listing, profile, tool, job post, CV, Project Brief, advertisement, contribution, content, Membership, or Advertising Booking where DAN reasonably believes that:

these Terms have been breached;
the User has failed verification or no longer satisfies DAN’s eligibility requirements;
the submitted information is false, misleading, incomplete, outdated, suspicious, or unverifiable;
the User has submitted a fabricated agency, shell entity, ghost software or AI tool, fake contributor profile, stolen portfolio item, or unverifiable professional identity;
the User has submitted plagiarised content, copied ideas, scraped data, stolen case studies, fabricated metrics, false badges, unverified awards, fake certifications, or deceptive performance claims;
the User has engaged in deceptive, exploitative, fraudulent, abusive, or unethical business practices;
the User has manipulated or attempted to manipulate reviews, DAN Insights, ratings, rankings, leads, Project Briefs, advertising placements, visibility, or other platform systems;
the User has violated intellectual property rights, confidentiality obligations, privacy rights, data protection obligations, employment obligations, or other legal or professional duties;
the User has misused personal data, Candidate data, Brand contact information, Project Briefs, Member Area information, or other non-public Platform data;
the User has spammed, abused, harassed, misled, exploited, or consistently ghosted other Users after a formal connection has been established;
the User has failed to pay undisputed amounts due for Memberships, Advertising Bookings, campaigns, or other paid services;
the User’s conduct risks harm to DAN’s reputation, users, data, security, commercial integrity, editorial integrity, or platform trust;
suspension or removal is required for legal, regulatory, operational, editorial, security, data protection, or platform integrity reasons.

Where reasonably practicable, DAN may provide notice and an opportunity to correct the issue. However, DAN may act immediately and without prior notice where the issue involves fraud, illegality, security risk, data misuse, review manipulation, IP infringement, false identity, fabricated claims, abusive conduct, repeated breach, non-payment, reputational harm, or urgent platform integrity concerns.

DAN may determine the appropriate enforcement action at its discretion, including content amendment, content removal, profile restriction, temporary suspension, loss of publishing privileges, loss of Marketplace access, loss of CV Pool access, loss of advertising access, cancellation of Advertising Bookings, termination of Membership, permanent removal from the Platform, or legal action.

DAN is not liable for loss of visibility, traffic, enquiries, leads, rankings, revenue, content, data, advertising exposure, search visibility, business opportunity, or commercial outcome resulting from lawful suspension, restriction, delisting, removal, termination, or enforcement action under these Terms.

22. Intellectual Property

All Platform Content and all intellectual property rights in the Platform are owned by or licensed to DAN, except for User Content owned by Users or third-party content used under licence or lawful permission.

Platform Content includes, without limitation, directory data, database structures, profile layouts, design, text, graphics, logos, trademarks, badges, ratings, review summaries, DAN Insights, matching outputs, ranking structures, taxonomies, schema structures, editorial resources, guides, software, code, user interface elements, and other materials created, curated, licensed, or controlled by DAN.

You must not copy, reproduce, modify, distribute, sell, license, scrape, frame, mirror, republish, extract, reverse-engineer, or otherwise exploit any Platform Content without DAN’s prior written permission, except as expressly allowed by these Terms or applicable law.

You must not use DAN’s trademarks, names, logos, badges, ratings, review summaries, screenshots, directory data, DAN Insights, or brand assets without prior written permission, except where DAN provides specific display materials or expressly permits use.

In addition to the User Content licence set out in these Terms, Agencies, SaaS Providers, Contributors, Advertisers, and other Users grant DAN permission to use their names, logos, trademarks, profile information, case studies, submitted content, public business information, and approved promotional materials for Platform operation, listing, verification, editorial, promotional, advertising, and marketing purposes in accordance with these Terms.

You must not use DAN’s name, logos, badges, listing status, review summaries, DAN Insights, or Platform references in a misleading way, including to imply verification, ranking, endorsement, partnership, advertising status, or approval beyond what DAN has expressly provided.

If you believe that content on the Platform infringes your intellectual property rights, you must notify DAN with sufficient information to identify the content, your rights, the basis of your complaint, and your contact details.

23. Third-Party Websites, Sources, and Services

The Platform may contain links or references to third-party websites, Agency websites, SaaS tools, social profiles, LinkedIn pages, Google Maps data, review platforms, payment processors, event pages, job application links, client websites, media sources, or other third-party resources.

DAN may use or refer to third-party sources for verification, quality assurance, review summaries, DAN Insights, editorial research, profile checks, SaaS validation, Project Brief moderation, and other Platform purposes.

DAN is not responsible for third-party websites, services, data, availability, policies, security, accuracy, pricing, content, changes, or omissions.

Links, references, source checks, review summaries, or third-party data signals do not imply endorsement unless expressly stated.

Users access third-party websites and services at their own risk and should review the applicable third-party terms, privacy policies, payment terms, and security practices.

24. Privacy, Data Protection, and Cookies

DAN processes personal data in accordance with its Privacy Policy and Cookie Policy.

DAN Global (UK) Limited is registered with the UK Information Commissioner’s Office under registration number ZB055452.

Depending on your use of the Platform, DAN may process personal data relating to Agency representatives, Brand contacts, Project Brief submitters, Candidates, Contributors, SaaS Provider representatives, Advertisers, event submitters, job applicants, newsletter subscribers, gated content users, and other professional contacts.

You must not submit personal data to DAN unless you have the right, authority, consent, or lawful basis to do so.

Where you receive personal data through the Platform, including Project Brief contact details, lead information, Candidate data, Brand contact information, Member Area data, or other business contact information, you must process that data lawfully, fairly, securely, and only for the purpose for which it was provided.

You must not sell, export, scrape, enrich, disclose, misuse, or unlawfully share personal data obtained through the Platform.

Agencies, SaaS Providers, Advertisers, employers, Contributors, and other Users remain responsible for their own privacy notices, lawful bases, marketing permissions, recruitment compliance, security controls, and data protection obligations where they independently process personal data obtained through or submitted to the Platform.

Cookies and similar technologies may be used to operate the Platform, improve user experience, analyse traffic, support marketing activity, maintain security, measure advertising performance, and support Platform optimisation, subject to our Cookie Policy and applicable consent requirements.

25. Confidentiality

Full Project Briefs, Member Area data, lead information, Brand contact details, Candidate data, private media plans, advertising terms, commercial account metrics, unpublished editorial submissions, pricing arrangements, platform access credentials, internal matching information, and non-public DAN information are confidential.

Confidential information does not include information that is already public through authorised public Platform pages, public project preview cards, public Agency profiles, public SaaS listings, public job posts, published editorial content, or information lawfully obtained independently without breach of these Terms.

You must not disclose confidential information obtained through the Platform except where necessary for the specific authorised purpose, required by law, or agreed in writing by DAN.

You must take reasonable steps to protect confidential information from unauthorised access, disclosure, copying, scraping, export, or misuse.

This confidentiality obligation continues after your Membership, account, listing, Advertising Booking, campaign, contribution, or access ends.

26. Platform Availability and Changes

DAN aims to maintain a reliable, secure, high-quality Platform, but we do not guarantee uninterrupted, error-free, secure, or permanent availability.

We may modify, suspend, restrict, replace, discontinue, or update any part of the Platform at any time, including features, directories, categories, membership benefits, ranking systems, matching systems, Member Area tools, CV Pool access, job board functionality, editorial sections, advertising formats, pricing pages, Project Brief workflows, data structures, schema, technical infrastructure, or crawler accessibility settings.

We may carry out maintenance, security updates, platform migrations, content audits, technical improvements, data hygiene work, editorial updates, performance improvements, emergency fixes, or operational changes without prior notice.

DAN is not liable for downtime, interruption, loss of access, content changes, ranking changes, reduced visibility, discontinued features, advertising delivery changes, or technical changes unless expressly agreed in writing and subject always to the liability limits in these Terms.

27. Disclaimers

The Platform is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, DAN makes no warranty that:

the Platform will be uninterrupted, secure, error-free, or permanently available;
any Agency, SaaS Provider, Candidate, Brand, job, Project Brief, review, profile, advertisement, listing, tool, guide, article, or content will meet your expectations;
any listing, ranking, visibility, advertisement, Advertising Booking, Membership, Project Brief, Marketplace access, CV Pool access, or editorial placement will generate leads, revenue, hires, traffic, rankings, clicks, conversions, proposals, client responses, or commercial results;
any third-party information, public source, review source, tool information, Agency claim, SaaS claim, Candidate information, or User Content is complete, current, accurate, or error-free;
any Agency, SaaS Provider, Candidate, Brand, Advertiser, employer, Contributor, or other User will perform, pay, respond, contract, hire, deliver, or comply with applicable obligations;
any AI-assisted summary, DAN Insights text, classification, recommendation, matching output, review summary, or editorial output will be free from errors or omissions.

DAN’s vetting, verification, moderation, review, matching, and quality assurance processes are designed to improve trust, relevance, and data integrity, but they are not guarantees of future performance, legal compliance, financial stability, professional quality, technical performance, service suitability, or commercial outcome.

Users should conduct their own independent checks before entering into contracts, purchasing services, subscribing to SaaS tools, hiring Candidates, submitting proposals, relying on reviews, booking advertising, or making business decisions.

28. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Subject to the paragraph above, DAN shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive loss or damage, including loss of profits, revenue, business, contracts, anticipated savings, goodwill, data, opportunity, reputation, traffic, rankings, leads, enquiries, clicks, impressions, visibility, search performance, or business interruption.

DAN shall not be liable for:

disputes between Users;
Agency non-performance;
Brand non-payment;
failed projects;
unsuccessful proposals;
inaccurate, outdated, or misleading User Content;
misleading third-party content or third-party source data;
Candidate suitability, availability, or recruitment outcomes;
SaaS tool performance, uptime, integrations, outputs, pricing, or compliance;
editorial reliance;
third-party websites, tools, payment processors, or services;
changes to rankings, matching, visibility, categories, search performance, schema, directory structure, advertising placements, or platform features;
removal, suspension, restriction, delisting, or enforcement action carried out in accordance with these Terms;
unauthorised use of your account caused by your failure to protect credentials;
events outside DAN’s reasonable control.

For paid Users, DAN’s total aggregate liability arising out of or in connection with these Terms, the Platform, any Membership, listing, marketplace access, CV Pool access, editorial placement, or related service shall not exceed the fees paid by that User to DAN for the specific paid product or service giving rise to the claim in the 12 months immediately preceding the event giving rise to the claim.

For claims relating specifically to an Advertising Booking, DAN’s total aggregate liability shall not exceed the fees paid by the Advertiser for the specific Advertising Booking giving rise to the claim.

For Users accessing the Platform free of charge, DAN’s total aggregate liability shall be limited to £100 or the minimum amount required by applicable law, whichever is higher.

The limitations in this section apply whether liability arises in contract, tort, negligence, misrepresentation, breach of statutory duty, restitution, or otherwise, to the fullest extent permitted by law.

Nothing in this section limits your obligation to pay undisputed fees due to DAN or your obligations relating to confidentiality, data protection, intellectual property, indemnity, or misuse of the Platform.

29. Indemnity

You agree to indemnify and hold harmless DAN Global (UK) Limited, its officers, directors, employees, contractors, affiliates, representatives, and partners from and against all claims, liabilities, damages, losses, costs, expenses, and legal fees arising out of or in connection with:

your breach of these Terms;
your User Content;
your misuse of the Platform;
your infringement of intellectual property rights;
your breach of privacy, data protection, marketing, employment, recruitment, confidentiality, or anti-spam obligations;
your misrepresentation of credentials, services, pricing, location, clients, awards, badges, certifications, team, software, job roles, case studies, metrics, or professional experience;
your interaction, contract, dispute, transaction, recruitment discussion, software purchase, or commercial relationship with another User;
your use or misuse of Project Briefs, leads, Brand contact details, Candidate data, Member Area information, confidential information, or Marketplace data;
your review manipulation, DAN Insights manipulation, spam, fraud, scraping, unlawful conduct, or prohibited activity;
your failure to pay undisputed amounts due for Memberships, Advertising Bookings, campaigns, or other paid services;
any claim made against DAN as a result of your unlawful, misleading, infringing, abusive, negligent, or unauthorised conduct.

DAN may control the defence and settlement of any claim for which you are required to indemnify us, and you agree to provide reasonable cooperation.

30. Complaints, Corrections, and Reporting

If you identify inaccurate content, suspicious profiles, fake reviews, misleading claims, unlawful material, intellectual property infringement, data misuse, fabricated entities, ghost tools, plagiarised content, deceptive advertising, suspicious Project Briefs, or behaviour that violates these Terms or DAN’s Quality Assurance & Editorial Standards, you may report it to DAN.

Reports should include sufficient detail for DAN to investigate, including the relevant URL, profile, content, User, evidence, and explanation.

Reports may be submitted through DAN’s contact forms, support channels, designated editorial or operations contact points, or the contact details provided in these Terms.

DAN may investigate reports at its discretion and may take action including amendment, clarification, source review, request for evidence, content removal, access restriction, suspension, permanent platform removal, or no action.

DAN is not obliged to disclose the outcome of internal investigations, confidential evidence, algorithmic processes, commercial account information, moderation notes, quality assurance methods, source-checking methods, or enforcement reasoning.

31. Changes to These Terms

DAN may update these Terms from time to time.

Where changes are material and affect active registered business Users, DAN will take reasonable steps to provide notice, such as email notification, account notice, website notice, invoice notice, Member Area notice, or publication of the updated Terms.

Unless a shorter period is required for legal, security, operational, payment, editorial, advertising, data protection, or urgent platform integrity reasons, material changes will usually take effect no earlier than 15 days after notice or publication.

Non-material changes, including editorial, formatting, clarification, legal reference, administrative, terminology, or consistency updates, may take effect immediately.

Your continued use of the Platform after updated Terms take effect constitutes acceptance of the updated Terms.

If you do not agree to updated Terms, you must stop using the Platform and, where applicable, cancel your Membership or Advertising Booking in accordance with the cancellation provisions and any applicable written agreement.

32. Notices

DAN may send notices to you by email, dashboard notification, Member Area notification, website notice, invoice note, payment processor notification, or other contact details associated with your account, subscription, billing profile, or commercial relationship.

You may send legal or contractual notices to DAN by email to [email protected], unless DAN has provided a different email address for a specific purpose.

You are responsible for keeping your contact details, billing email address, account manager contact details, and payment information accurate and up to date.

Notices sent by email are deemed received on the next business day after sending, provided no bounce-back or delivery failure is received.

33. Force Majeure

DAN shall not be liable for delay or failure to perform any obligation where the delay or failure results from events beyond DAN’s reasonable control, including cyberattacks, hosting failures, network outages, payment processor failures, third-party provider failures, natural disasters, war, terrorism, civil unrest, strikes, labour disputes, pandemics, regulatory action, changes in law, power failures, major technical disruption, search engine disruption, AI crawler disruption, or platform infrastructure failure.

34. Assignment and Transfer

You may not assign, transfer, subcontract, or delegate your rights or obligations under these Terms without DAN’s prior written consent.

DAN may assign, transfer, subcontract, or delegate its rights and obligations under these Terms to an affiliate, successor, purchaser, acquirer, service provider, technology provider, payment provider, hosting provider, or operational partner where reasonably necessary for business operations, restructuring, merger, acquisition, sale, platform continuity, or service delivery.

35. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it lawful, valid, and enforceable. If modification is not possible, the provision shall be deemed severed.

The remaining provisions shall continue in full force and effect.

36. Waiver

No failure or delay by DAN in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy.

A waiver is effective only if given in writing and applies only to the specific circumstances for which it is given.

37. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Quality Assurance & Editorial Standards, and any applicable order form, invoice, media plan, proposal, advertising agreement, Membership package, payment confirmation, email confirmation, or written agreement, constitute the entire agreement between you and DAN regarding your use of the Platform.

If there is a conflict between these Terms and a specific written commercial agreement signed or expressly accepted by DAN, the specific written agreement shall prevail only to the extent of that conflict.

Nothing in these Terms limits any non-excludable rights or obligations that apply under applicable law.

38. Third-Party Rights

Except where expressly stated, no person other than you and DAN has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

39. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or the Platform shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, their subject matter, or the Platform.

40. Contact

For questions about these Terms, please contact:

DAN Global (UK) Limited
291 Green Lanes
London
United Kingdom
N13 4XS

Email: [email protected]

Project Strategist — Global (Remote)

Lead Project Strategist — US (Remote)

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