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Bug Tracking Tools
Bug Tracking Tools

Best Bug Tracking Tools


Bug Tracking Tools consist of a set of processes that help agencies and small businesses track, find and fix issues in any website development cycle. We have gathered the best Bug Tracking Tools for digital agencies to enhance their efficiency overall.

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LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal web and mobile product experience.

Raygun

Raygun

Actionable, real-time insights into the quality and performance of your web and mobile apps. Detect, diagnose, and resolve issues quickly to deliver flawless digital experiences for your customers.

DoneDone

DoneDone

DoneDone is a simple issue tracker primarily used by digital agencies to manage the development, testing, and customer support of websites, apps, and other software.

Backlog

Backlog

Backlog meets all your project management needs with features such as version control, task management and more. They make your team's daily tasks easier.

Marker.io

Marker.io

By using Marker.io you can collect visual and developer-friendly website feedback directly. It's perfect for designers, developers, product managers and digital agencies. Easy developer-ready bug reports by non-developers, in seconds.

Hotjar

Hotjar

Hotjar is a powerful product that reveals the online behavior and voice of a website’s users. By combining both analysis and feedback tools, Hotjar gives the ‘big picture’ of how to improve a site's user experience and performance - conversion rates.

Usersnap

Usersnap

Usersnap is software to plan, track, report the development process of your product and get feedback from customers and users.

Ybug

Ybug

Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Ybug automatically captures some browser environment info, javascript console and other metadata.

BugTracker

BugTracker

A simple, fast and scalable bug tracking system that helps you manage bugs easily and deliver great products on time.

Instabug

Instabug

Instabug is the most intuitive way of collecting real-time contextual insights throughout the entire mobile app life-cycle, empowering you to accelerate your workflow and release with confidence.

UserTesting

UserTesting

UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why.

FogBugz

FogBugz

FogBugz tracks bugs, issues, and feature requests as cases in one place. It offers a simple configuration and optimized workflows to jumpstart small teams.

Userback

Userback

Userback is a user-friendly and yet powerful way for web agencies, designers and developers to collect visual feedback from any web page or application.

Bugsnag

Bugsnag

Bugsnag is the command center for software stability - empowering software teams to make data-driven decisions on when to focus on building new features versus when to fix bugs.

Saber Feedback

Saber Feedback

Saber Feedback is an easy and affordable way to get feedback from your users, whether you need visual bug reports, satisfaction ratings or general feedback.

Jira

Jira

Jira Software is the project management tool for agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Bugfender

Bugfender

Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support.

Which Are the Best Bug Tracking Tools for Agencies?

Bug tracking tools refer to a testing process in website development. While bug tracker monitors bugs and errors in the system, it also helps report them. The market offers specific solutions like bug tracking tools for small businesses, agencies, any size of development teams and more. In the list which mentioned-above, you can find the best bug tracking tools for agencies.

 

Simply put, bug tracking software, also known as issue tracking tools, helps find, track and report in their system. The report covers detailed information about when and where the bugs were found, also by whom and the current status of it. Although larger companies deal with more problems, bugs and errors are still a case for smaller companies as well. So, each bug needs to be defected and evaluated by defect tracking tools. Also, the bug report should include detailed insights in a way that is easily understood by everyone in the organization.

 

Bug tracking tools can send real time notifications if someone in your agency assigns you for a task or test case. By doing that, tasks can be routed to the correct member immediately to prevent the spreading of the bugs. With the right integrations, tracking software can take your bug detection process to the next level by passing accurate information to the related teams.

 

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A great bug tracking system should be offering an easy to use system that team members can track bugs and reach task boards to know who is busy with which tasks. Being able to capture, assign and prioritize bugs by using defect tracking tools quickly strengthens the process of the software development project. Since each member of the team can be involved in bug tracking systems, it gives development teams full visibility and control.

 

Before investing in defect management tools, it would be better to seek solutions that have a free trial option for agencies at first. Otherwise, you might not be satisfied with the results of the one you paid more. To avoid this conflict, giving free issue tracking software a try would be nice. This helps you experience the features of the issue tracking system overall and see if it serves your needs or not.

 

Moreover, the market doesn’t limit you to only free and paid options. There are also web based bug tracker solutions alongside desktop ones. All you have to do is to determine your agency needs first then start looking for the best bug tracking tools for agencies.
Below, you will find key factors you should consider while selecting bug tracking software:

How to Choose Bug Tracking Tools for Your Agency?

Clear Workflow & Automation

Clear Workflow & Automation

You can automatically assign bugs to each member in your agency based on their priority and bug tracking tools will send them real time notifications once they are assigned tasks. This automation system lets each member know when they take a particular action in which test case.

On-time Resolution

On-time Resolution

Bug tracking tools for agencies provide an easy to understand dashboard that everyone in your team can track who is busy with what. This transparency also makes checking the status of each bug tracker and bug report process easier. Once everyone knows what they are busy with, it will help resolve bugs and errors on time.

Comprehensive Reporting

Comprehensive Reporting

Bug tracking software can perform as a reporting tool as it analyzes the status of each bug and reports them to prevent future cases. Most bug tracking tools come with data visualization and rich dashboard features to identify areas to optimize your performance.

Right Integrations

Right Integrations

The ability to easily import and export data from and to the integrated platforms can empower the bug tracking process. It should be well integrated with CRMs, document management systems, email platforms, test management or configuration management systems. Once the data is centralized in one place, it will be easier to reach information.

Well-performed Ticketing System

Well-performed Ticketing System

Bug tracking tools don’t make any sense if they don't provide a well-performed ticketing system. In case it doesn’t come with a ticketing system, you should be looking for the integration capabilities of the tool. Tickets provide a document for each case to track their status. The system also keeps each document in a centralized location.

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