Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk software is built to resolve everyday customer service challenges. It is easy to set up and broadly customizable. It has an intuitive ticketing view and makes team collaboration easier.
It packs all the automation and analytics necessary to scale to any volume of customers. It is widely extensible and offers integration options to connect with other business tools used by the team for context and continuity.
Their free plan gives you 3 users free to head start your operations.