Tools > Customer Service Software > Customer Success Software
Customer Success Software
Customer Success Software

Best Customer Success Software


We’ve covered the top-rated Customer Success Software that enables enterprises to drive revenue growth, reduce churn and retain customers throughout the entire customer lifecycle. Here’s the shortlist of the best solutions for your business.

All Customer Success Software

CustomerSuccessBox

CustomerSuccessBox

CustomerSuccessBox is an outcome-driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue.

Custify

Custify

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers'​ needs, reducing churn and increasing lifetime value.

Akita

Akita

Customizable, intelligent alerts based on this data will help businesses optimize their account retention and expansion processes.

involve.me

involve.me

Businesses are using involve.me to create and integrate interactive content for any point in their funnel, from lead acquisition and qualification, through activation and online sales conversion up to measuring customer satisfaction.

Userlist

Userlist

Userlist is a customer messaging tool that helps you onboard and engages your SaaS users after they sign up for your product.

ChurnZero

ChurnZero

ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience.

ClientSuccess

ClientSuccess

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. They help SaaS companies proactively manage customer relationships, minimize churn and maximize revenue.

Strikedeck

Strikedeck

Strikedeck takes a fresh approach to increase customer engagement with workflow automation, machine learning, predictive analytics, usage tracking, surveys, and swift personalization.

Planhat

Planhat

Planhat offers a customer success platform built to make customer success simple. Planhat helps companies manage renewals, reduce churn, increase and identify upsell opportunities, and communicate seamlessly with team members.

Chorus.ai

Chorus.ai

Chorus helps your team make decisions using the insights you'd get if you were sitting in on every sales or customer success call.

Infobip

Infobip

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security.

SmartKarrot

SmartKarrot

SmartKarrot is an intelligent, actionable and customer-centric enterprise and SMBs Customer Success Platform to drive predictable and repeatable success from onboarding to advocacy.

Gainsight

Gainsight

Gainsight offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the centre of everything they do.

HelpCrunch

HelpCrunch

HelpCrunch is an all-around communication platform for customer service and sales. HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and building loyal relationships.

Catalyst

Catalyst

With using Catalyst you can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.

SparkCentral

SparkCentral

Sparkcentral is a cloud-based customer service platform that enables businesses to design, scale, manage, and optimize all customer conversations. Powered with automation, chatbots and designed for messaging at scale.

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