infobip-customer-experience-platform

Infobip

Businesses must now, more than ever, be flexible and available over their customers’ preferred communication channels while also delivering a personalized experience throughout the entire customer journey.

Infobip Features
Omnichannel Customer Engagement Hub
Segmentation
Analytics, and Event-triggered Messaging
Personalized and Omnichannel Customer Experience
Increased Customer Retention and Campaign Performance
New Cross Sell and Upsell Opportunities
A Single Hub for Managing Customer Marketing Campaigns
An Unrivalled Range of Communication Channels
Unified and Updated Customer Data for Hyper Personalization
Better Insights into Customer Journey Analytics
Drag & Drop Campaign Builder
Behavior-based Triggers, Reporting
Smart Automation Capabilities
Analytics to Measure Campaign Efficiency
About

Infobip is the customer experience experts’ best kept secret.

By making it easier than ever before to build highly effective connected omnichannel experiences with seamless interactions between businesses, people and things – Infobip takes the heavy lifting out of campaign planning.

Moments from Infobip provides a single category-leading omnichannel communications hub that allows even the most established customer experience agency, like you, to offer exciting new services to your clients. Uniting disparate functionality and workflows into a single, easy-to-use platform to drive loyalty, customer satisfaction and repeat engagement from one convenient place. Standardising your offering across clients and industries to drive more seamless customer journeys. More impressive ROI.

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