out-of-dark-customer-experience-tools

Out of Dark

Verified Tool

Out of Dark helps companies easily visualize, evaluate, and improve their customer journey using powerful touchpoints, multiple journey views, KPI import & monitoring, personas, and more.

Entry Level Price : $26

About

🖥️ Multiple views
The customer journey can be viewed in the Activity map timeline or a traditional Detail view.

Powerful touchpoints
Each customer interaction can be defined with plenty of additional details.

👩 Persona profiles
Profiles of fictional characters that represent target audiences can be included in touchpoints.

📊 Metrics & KPIs
Performance metrics can be added to individual touchpoints and then displayed in the Phase section and Dashboard.

Warnings
Automatic warnings when KPIs go over or under user-defined thresholds.

📝 Opportunities & Actions
Opportunities & Actions helps to manage the team’s ideas and follow through on them.

🧠 Knowledge base
Accumulated metrics will gradually form a CX & marketing knowledge base with trend graphs.

Out of Dark Features


Activity map
KPI import
Opportunities & Actions
KPI monitoring & warnings
Persona maker

Screenshots

Out of Dark Pricing Range

Out of Dark pricing starts at $26 per month.

Yearly

$26

Monthly

$29

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