Description:

Massive Media is looking for a Senior User Experience Strategist to join their team.

Location: Vancouver (Full full-time in-office for first 3 to 6 months, with flexibility once settled into the role)

Who We Are:

At Massive, we craft seamless, integrated brand and digital experiences that resonate deeply and stand the test of time. Our passion lies in bridging the gap between strategy and design, creating culturally meaningful solutions that drive impact for our clients.

Your Role:

As a Senior UX Strategist at Massive, you’ll lead the UX and digital strategy portion of complex brand and web projects. Acting as a strategic linchpin, you’ll bring user-centric methodologies to the forefront while ensuring a cohesive connection between brand identity and web experiences. This role combines leadership, research expertise, and cross-functional collaboration to shape impactful outcomes.

What You’ll Do:

• Workshop Facilitation: Lead integrated client and user workshops, addressing brand and UX considerations such as experience mapping, stakeholder interviews, and information architecture. Collaborate with Brand Strategists to align user needs with business objectives
• User-Centered Research: Conduct and synthesize qualitative and quantitative research to inform brand positioning and web UX strategies. Develop insights that bridge user experience with Massive’s brand visions
• Cross-Functional Collaboration: Partner with developers, brand strategists, designers, and copywriters to craft unified solutions that enhance digital architecture, user journeys, and content flow
• Strategic Visioning: Shape and implement UX strategies that align with overarching brand goals, ensuring cohesive and culturally resonant results across deliverables.
• Mentorship & Team Development: Guide and mentor junior and mid-level UX team members, fostering expertise in client-facing and consultative approaches while embedding brand-aware, user-centered methodologies
• Risk Management: Proactively communicate project risks to clients, ensuring clear expectations and alignment throughout all project phases
• Deliverable Scope Management: Support UX designers in deploying appropriately scoped approaches and deliverables that align with project budgets, timelines, and client sophistication
• Team Support. When the team needs support with hands-on project support, you’re able and willing to jump in to support. Supportive of the following types of leadership styles: Servant, Transformational, and Coaching leadership

What You Bring:

• Workshop Leadership: Proven ability to design and lead client and user-facing workshops, synthesizing discussions into actionable brand and UX strategies
• Research Acumen: Strong proficiency in qualitative and quantitative research methods, translating insights into impactful UX strategies that reflect brand integrity
• Brand-UX Expertise: In-depth understanding of the interplay between brand strategy and UX, ensuring that digital solutions are consistent with organizational objectives and user expectations
• Team Leadership: A track record of mentoring UX talent and fostering growth in brand-aligned, client-centered practices
• Collaborative Spirit: Comfortable working across diverse teams to align on objectives and ensure seamless integration of brand and UX deliverables

Team Structure:

This role leads UX efforts that often intersect with brand strategy, collaborating closely with Brand Strategists, Project Managers, and other directors to align workshop facilitation, client presentations, and deliverable integration.

Reporting Line:

• Reports to: Chief Creative Director
• Collaborates with: Project Managers, the Creative Director, Director of Delivery, and the Director of Brand Strategy

What We Offer:

• $90,000 to CAD 100,000 salary depending on experience
• Competitive benefits
• Leadership training and dedicated peer learning opportunities
• A collaborative and innovative work environment
• Flexible working arrangements (prefer leaders to be in-office, but team has a lot of flexibility)
• Opt-in Group RRSP

How to Apply:

If you think you’re the person for the job, please apply below and be sure to include facts about yourself and your experience that make you unique. Please note: Massive is currently undergoing a rebrand to Takt Ventures Inc., and our application system reflects the new name and logo. If you are interested in a sneak peek, you can visit meet.takt.inc.

Job Application Link: https://engagemassive.com/careers/senior-ux-strategist/

Due to the volume of responses received, only suitable applicants will be contacted. Thank you for your interest in our team!

Massive is an equal opportunity employer and is dedicated to fostering an inclusive and diverse environment for employees from all walks of life. We hire based on talent and attitude.

No phone calls or walk-ins.