Description:

Our team of digital natives is on a mission to maximise brand health and business outcomes. We’re united by an obsession with the numbers behind great marketing.

With a regional footprint throughout Southeast Asia, Construct Digital is a vibrant independent network of creatives, tinkerers, scientists, strategists, engineers and inventors. We partner forward-thinking brands with a fully connected offering comprising strategy & data, creative & content, marketing & media, and technology & development. Our current list of clients includes IMDA, J.P. Morgan, National University of Singapore, Prudential and TÜV SÜD, to name just a few.

Your Role:

As a Senior Manager in our Client Partnership team, you will play a pivotal role in translating strategic visions into tangible results. You’ll manage the full lifecycle of digital projects, ensuring they align with our client’s business objectives and our commitment to delivering growth and impact. By embracing our B2Human philosophy, you’ll help our clients connect with their customers on a deeper level, differentiating their brand and driving measurable growth.

Key Responsibilities:

• Act as the primary liaison for assigned clients and partners, fostering enduring relationships through consistent delivery of high-quality work, thereby becoming a trusted advisor in accomplishing their KPIs
• Lead key functions including client engagement, timeline planning, task/resource management, and project documentation
• Contribute to defining and achieving quarterly/annual growth and revenue targets for accounts
• Gather project requirements from clients and translate them into stakeholder-ready specifications
• Conduct internal and external project team kickoffs to align on objectives and deliverables
• Assess project feasibility, constraints, dependencies, and success criteria against time, budget, and workload
• Ensure project objectives are achieved within the agreed parameters of cost, duration, and quality
• Assist in preparing documents such as Pitch Decks, Request for Proposals (RFPs), Website Specifications Documents (WSDs), Statement of Work (SOW), Contact Reports, Project Timelines, and Training Documentation
• Collaborate closely with cross-functional teams to meet organisational and project goals
• Identify potential project risks and recommend preventive/mitigating measures
• Expand and manage the network of trusted partners, independent contractors, and vendors
• Monitor and report project performance based on predefined metrics
• Play a significant role in testing and verifying deliverables against project requirements, ensuring timely and precise delivery of high-quality work
• Performance management, team development, and mentorship for the Project Management team

What We Look For:

• 8 years of hands-on experience in Digital & Web Project Management, with a focus on client interaction and relationship cultivation
• Comprehensive understanding of the digital project lifecycle, showcasing proficiency from project inception to successful delivery
• Extensive knowledge of the digital landscape and adeptness with various web technologies (including hands-on experience with Sitefinity, WordPress and other prevalent CMSes)
• Demonstrated success in orchestrating projects, collaborating seamlessly across strategy, creative, technology, and marketing teams
• Proven track record in delivering websites and applications utilising diverse content management systems
• Strong written, verbal communication, presentation, and negotiation skills to facilitate effective client engagement and internal collaboration
• Proficiency in utilising Project Planning Tools such as Microsoft Project and Smartsheets for meticulous timeline planning and tracking
• Familiarity with Project Management platforms like Asana, Trello, or JIRA for efficient day-to-day task management
• Ability to produce clear and comprehensive documentation, ensuring alignment and understanding among stakeholders
• Exceptional analytical, conceptualisation, and problem-solving abilities, enabling proactive resolution of project challenges
• Unwavering commitment to meticulous attention to detail, upholding a standard of quality and consistently striving for excellence
• Dedication to fostering a culture of ownership, transparency, and integrity, nurturing trust and accountability within the team
• Inquisitive, ambitious, and self-motivated, exhibiting a drive for continuous learning and innovation in pursuit of excellence
• Proven experience working in a digital agency environment – Familiarity with the fast-paced, client-centric, collaborative nature of a digital agency
• Department and team management experience with direct reports – Must have a track record of managing teams, including leading direct reports, performance management, and developing talent

Why Construct Digital?

• We’re on a mission to maximise brand health and business outcomes – you can play a part in truly building and delivering this to the market
• Be part of a team with a strong passion for growth, who will always have your back
• We strongly believe in and practise a better work-life balance than most agencies
• Own your growth, training and development, to enable yourself to become among the best in our profession and industry
• Be rewarded with a fair salary and performance-based bonus

Job Application Link: https://constructdigital.bamboohr.com/careers/100