Tech Support

Pastilla is looking for a Tech Support​ to join their team in Los Angeles.


Pastilla is looking for an Tech Support​ to join their team in Los Angeles.

Your Role:

  • Provide the team with technical support across client projects and internally
  • Point of contact for computer and system related concerns from clients or other employees
  • Assist in WordPress/plugin maintenance & updates
  • Content edits via different WordPress editors (minimal to no coding skills required)
  • Assist management in creating training materials pertaining to computer troubleshooting/usage
  • Manual QA for websites & creative assets like wireframes and collateral
  • Content uploads to websites
  • Image size optimization for website upload
  • Troubleshoot technical issues
  • Assist project managers and creative & dev teams with small tasks


  • Paid Vacation & Personal Leave
  • Medical Insurance
  • Dental Supplemental Plans
  • Profit-Sharing Plan
  • Education Credit
  • Remote & Hybrid work model
  • Work for a growing company with room for advancement
  • Work with world-class clients
  • Do work that matters with amazing partners and clients
  • Work with a talented, fun, creative team that loves challenges


  • Authorization to work in the U.S.
  • Knowledge of one or more project management tools (e.g. Trello, Asana, Basecamp, Jira, Assembla, etc.)
  • Familiar with one or more wire-framing / prototyping tools (e.g. Axure, Balsamic, Sketch, Figma, etc.)
  • Experience with some WordPress editor like Visual Composer, Elementor or similar
  • Experience with applications such as:
  • Adobe Creative Cloud Apps; Photoshop, Illustrator, InDesign
  • GSuite Apps; GDoc, GSheet, GSlides, etc.
  • iCloud Apps; Pages, Keynote, Numbers
  • Microsoft Cloud Suite Apps; Word, Excel, Powerpoint

Job Application Email Address: [email protected]


Pastilla is a data-driven creative agency fueled by everyday connections to deliver unique digital experiences.

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