Senior Account Manager/Director

Harrison Carloss is looking for a Senior Account Manager/Director to join their team.

Description:

If you’re a Senior Account Manager or Director looking to take the next step in your career, then this could be the perfect opportunity for you!

A few things you probably need to know… We’re looking for someone who can hit the ground running and start building lasting relationships with our clients. You ideally need a minimum of 3 years’ experience in an agency environment, a passion for marketing and excellent communication skills.

Duties:

  • You’ll be part of the team managing the relationship with clients and delivering first-class levels of customer service
  • Managing client campaigns, making sure all the elements of that campaign are built, implemented and managed on time and to budget
  • Progressing marketing activity prescribed for the client
  • Planning and delivering marketing campaigns for clients whilst also keeping up to date with the latest trends
  • Keeping in touch with clients at key points and proactively reporting results to them
  • Dealing with any account issues and resolving with the help of internal teams
  • Leading client meetings
  • Quality assuring the information we receive and send to the client
  • Documenting your work with each client including the use of our job CRM system
  • Reviewing results with the team to ensure that everything is on track for the client
  • Identifying any opportunities for growth with your clients and ensuring profitability of your accounts
  • Getting to know our clients and their wider business, ensuring we are positioned as a key partner and extension of their team
  • Occasional travel to client meetings

Benefits:

  • Competitive salary dependant on experience
  • Bonus scheme
  • Flexible start and finish time
  • 33 Days holiday (including bank holidays)
  • Additional holiday after 5 years’ service
  • 24 days work from home allowance
  • Bupa Health Expenses Plan
  • Death in Service cover
  • Company Pension
  • Creative & culture filled modern office
  • Relaxed working environment
  • Regular team events
  • Free Nespresso, tea, coffee and fresh fruit
  • Job growth & role development
  • Be part of a growing and multi-skilled team

Requirements:

  • 3+ years’ experience of working in a full service or digital agency environment in a client services role
  • Passionate about all things marketing and strategy
  • Excellent communication and organisational skills
  • Confident co-ordinating timelines and schedules
  • Accurately understands and executes project and creative briefs
  • Innovative and creative
  • Customer focused
  • Self-starter, uses initiative
  • Fast-learner and multi-tasker
  • Sociable with a desire to work in a motivated & fun team
  • Thrives in a fast paced and collaborative environment
  • Excellent Microsoft Office skills
  • Strong attention to detail
  • Clearly articulates feedback
  • Natural problem solver

It would be awesome (and we’d really love you!) if you also have any of the desirable skills we’re looking for…

  • Experience in growing client accounts and pitching
  • Job Application Link:

    https://harrisoncarloss.com/jobs/account-manager/

    Harrison Carloss

    Don’t bring us the answer, just the problem. We're a strategy-led creative and digital agency with a passion for problem-solving.

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