Magnet Appoints Croud as Their Digital Marketing Partner

Kitchen design specialist Magnet has appointed global digital marketing agency Croud to upgrade its digital marketing activity and data analytics capabilities, after finding success with its enhanced online offering.

Magnet has a strong heritage in the UK’s retail landscape, founded in 1918 and with almost 200 showrooms across the country. In response to shifting consumer behaviors, Magnet has invested in delivering a more integrated omnichannel experience to its customers, making the journey from online to in-store as seamless as possible.

To help guide the business through its next phase of growth, Magnet needed a new digital marketing partner that could deliver best-in-class performance and brand building activity, demystify and connect all marketing data with more sophisticated tools, and drive real results for the business.

Croud won the competitive pitch for the brief which includes PPC activity, boosting Magnet Kitchen’s online presence at key points of discovery and driving consumers to its ‘Book a Design Consultation’ form landing page. Croud has also been tasked with overhauling Magnet’s marketing data and analytics capabilities, helping uncover quality leads and optimizing conversions. These insights will also help inform showroom and in-store planning, by anticipating and managing demand from online queries and consultations booked.

Preliminary results from the partnership have been positive, reducing cost-per-acquisition by 27%, alongside implementing the brilliant basics that will continue to drive efficiency.

Adam Hart, Head of Digital Marketing at Magnet, said:

We chose Croud as our digital marketing partner for two reasons. Firstly, because of their strong track record for delivering on performance. But also because they are the right team to bring on in a consultancy capacity to guide us through our digital makeover. Croud’s capabilities will allow us to better understand the justification behind investing in certain channels and, crucially, equip us with the data to better communicate our strategies internally.

Sophie Wooller, director of digital transformation at Croud said of the win:

We have been appointed by Magnet at an exciting point in its digital evolution. The brand is ready to take digital marketing activity to the next level, and ensure its strong legacy in the brick-and-mortar retail space is replicated online too. We are focused on delivering the Magnet team with an effective roadmap and suite of tools for continued and improved online growth.

About Magnet

Magnet are the longest-running kitchen suppliers and manufacturers in the UK, with a heritage stretching back over 100 years. Since then, they have grown to become leaders and pioneers in the industry – driven by the simple philosophy of inspiring better living through purposeful design.

Not only are Magnet the UK’s longest-running kitchen retailer, but they’re also the largest – with 184 locations nationwide.

About Croud

Croud is a global, full-service, digital marketing agency that works with some of the world’s leading brands. Through the seamless connection of data, technology and creativity, Croud develops strategies for sustainable growth that drive immediate business impact.

Croud builds deep partnerships with clients thanks to its unique model, using its ‘Croud Control’ platform to harness a global network of 2,500 digital experts, delivering holding company scale with the precision of a specialist.

Founded in 2011, Croud is proud to partner with clients such as IWG, Vans, Compare The Market, and The North Face – leading media strategy, performance marketing and digital experiences.