How UX Design Will Shape Our Future

Artificial intelligence (AI) has changed every aspect of our world and interactions. UX design is leading the way for ease of use and inclusion of AI into every aspect of our lives.

The more significant UX design becomes in the world of technology, the more significant AI will become. UX designers have been elevated to some of the most important seats in companies all over the world. Apparently User Experience design will have a large impact on our future.

1. Focus More on Serving the Customer

In the past and currently, business is all about selling products and services. Each decision is based on the most effective way to get a customer or client to buy what you have to offer.

However, things are starting to change. As the years go on, companies will focus more on how they can serve the customer, as opposed to how they can sell something to the customer.

Using this model, the product becomes the experience that you provide each person. UX/UI design will determine what that experience is.

As time goes on, the way customers decide who to choose to provide their services will also shift. Instead of looking purely at the product or service without considering the company, customers will take into account the relationship they have with the company.

Companies must start focusing the persona they wish to represent them and their brand as interactive devices will have personalities creating connections with users.

2. Easier and Faster Design

Once people have determined the best way to facilitate UX in a certain aspect of an application, there will not be a need to start from the beginning each time with a new design.

As knowledge about UX becomes more widespread between companies and designers, designs will be easier and faster.

Additionally, AI means that the software will already know the necessary information, making it possible for the software to create a design immediately that provides the ideal user experience.

Components used for online and technological interaction will be stored in AI software libraries, accessible whenever it is needed.

3. Design Will Adjust to Personalities

As AI becomes more and more common, users will be able to have personalized experiences on most, if not all, applications and websites that they interact with. AI software can take note of a person’s age, interests, gender, dispositions, and an endless list of other qualities.

Once it has compiled information about the specific person, AI has the ability to change specific parts of applications and websites to appeal to the specific user who is visiting.

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The UI part of a digital service will be generated in real time to cater to each person that visits it.

4. More Need for Craftsmen and Industrial Designers

Craftsmen and industrial designers have been less in demand as technology continues its unrelenting advance. As AI continues to develop, craftsmen and industrial designers will reemerge.

One of the reasons for this is the creation of virtual and augmented reality. To successfully design and complete technology based around virtual or enhanced reality, you need to have a clear and detailed idea about each specific object and environment that you are trying to recreate.

Craftsmen and industrial designers know how to build and design three-dimensional objects in real life. Many other designers only know how to mimic objects with software on computers.

Three-dimensional printing and industrial manufacturing will also promote a growing need for craftsmen and industrial designers. 3D printing has given manufacturing plants the ability to create many customized patterns and to do so less expensively.


Previously, manufacturers could not create customized materials because it was too expensive to go through the process and create just a single object. However, with 3-D printing, manufacturers can quickly and easily create objects from design patterns.

It is possible to imagine factories turning out thousands of individualized products to match each consumer’s needs rather than one product to which the user must adapt

Material advances (like clothing materials that can sense adapt to the person wearing them) will also lead to an increased need for people who can work with and design three-dimensional objects.

As companies begin working with new materials, they will begin searching for people who have in depth knowledge of materials and can understand the potential capabilities. Materials technologists will be in demand to research the optimal way to use new materials.

5. More Advanced Cars

Self-driving cars, dreamt about for decades, are becoming a reality. Many different automobile companies have designed vehicles that can function without a person controlling them.


AI technology is a massive part of self-driving cars, as it allows vehicles to have the necessary intelligence to function as if a human is behind the wheel.

Self-driving cars will most likely reduce the number of teenagers who get driver’s licenses and be a clear demonstration that technology can take over the roles of humans in society.

6. Smarter Homes

Cars are not the only things that are being revolutionized by AI software. Houses all over the country are just starting to install functions that allow them to control everything simply by speaking a request.

In the future, these types of technology will be present in even more homes. Additionally, virtual reality technology is likely to replace televisions in people’s homes.

Instead of having a television to watch in their living room, they will access a virtual reality device and entertain themselves with that instead of a TV.

7. Fewer Screens

Virtual reality will not only impact television screens. Voice-guided interfaces and virtual reality devices can offer the user a much more personalized experience and to some extent remove the feeling that you are even using an interface.


Increasingly it will feel as you are relating directly to your house or car.

8. New Designer Positions

In the past, there has been a handful of specific types of designers at each company. As AI software becomes more prevalent and UX/UI design becomes more important, UX designers will be highly desired.

Companies will need people who can effectively create the ideal user experience using ever-evolving technology. The field of UX designers will expand and more and more people will choose to go into careers as UX designers. They may even become some of the most important people at any given company.

9. Design Thinking Will Become More Important

People who can think creatively about design were not prioritized in the past. They are just beginning to be appreciated by company executives. People are starting to realize that design thinking expands past having the literal knowledge to design and also covers the ability to think about the overall qualities in a product and how to create the ideal UX.

With UX/UI design becoming more and more significant, people will no longer be able to dismiss the need to understand design. Technology and design will be even more intertwined in the future.

Executives and all company workers will realize that they need to understand both design and technology to fully understand the business world.

Business leaders will need to be able to manage people in the design field as well as technology and business, as design positions will become increasingly significant in all companies.

Design thinking will be the integrator combining AI technology and human abilities to create the most successful user experience.

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