The Customer Service Summit 2019

Organization:Incite Group

Location:San Diego


When:03/06/2019 – 04/06/2019

The Customer Service Summit 2019 is bringing together and unrivaled list of major brand leaders to guide you into the future of customer care and social media customer service.

The summit has hosted over 2,500 customer experience executives since 2010.

98% of Customer Service Summit attendees said that they learned something new & useful which they have applied to their own strategy. You can gain a real-time view of your customers’ needs and provide an effortless experience.

The summit focuses on the future of customer service. It’s bringing you in-depth insights on the critical issues you’ll face in the year ahead. You’ll build strong customer relationships that defy the impersonal approach.

You’ll move from customer support to customer success.

Check out this video to find out more about the Customer Service Summit:

Why you should attend?

Critical Insight from VP’s and Directors of Customer Service: VP-level executives from the world biggest brands will share the decisions that will shape your role and future strategy. You should get this invaluable insight to ensure you stay ahead.

A Cutting-Edge Agenda: You can gain actionable insight on 2018’s biggest challenges and opportunities, as decided by you and your peers. Whether your focus is Social Media Customer Service or broader multichannel care will tailor both days to your specific needs.

Learn from and Benchmark against 150+ Corporate Peers: #INCITECS features corporate speakers, with a total focus on corporate priorities and learning. You’ll get over 16 hours of best practice and future strategy planning with the world’s leading brands.

Lisa Oswald, Senior Vice President, Global Customer Service at Travelzoo, said that;

Great inspiration, great education, and good for validation that we are working toward the same goals.


The Customer Service Summit 2019 is organized by Incite Group that is a business intelligence company devoted to helping large corporations serve their customers better. Incite Group events bring together leaders from across Marketing, Mobile, Social & Customer Care.

Previous attendees at Incite events include General Mills, Aflac, Citi, Red Bull, Verizon, Facebook, Google, Pfizer, WalMart, Whole Foods, United Health, Bacardi, 3M, Comcast, DHL and much more.

Special discount from the Digital Agency Network:

DAN readers will get a $200 discount on all ticket types. Enter discount code “DAN200” at checkout.

Reserve your place now here before it’s too late!

This will be the most beneficial two days out of the office all year. Don’t miss this great event!

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