Customer Contact Week 2020, formerly known as Call Center Week, will take place on 10-12 November.
When:10/11/2020 – 12/11/2020
Customer Contact Week 2020, formerly known as Call Center Week, is the #1 conference & expo for CX, contact center, customer care professionals. CCW Digital’s New Era of Customer Insights & Analytics will prioritize and reveal how to properly gather and interpret the next generation of customer data leveraging emerging technologies and strategies to deliver more personalized, best-in-class CX.
Started in 1999 as Call Center Week, Customer Contact Week is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together.
Customer Contact Week 2020 is brought to you by the customer management practice, the analyst, advisor, and industry network for all things customer management.
Check out the video to find out more about Customer Contact Week 2019:
The event enables better navigation of the continually changing customer management sector by keeping professionals informed on the latest industry trends, drivers, and evolving initiatives through our extensive market research, reporting, and unparalleled events.
Customer Contact Week 2020 is organized by IQPC- International Quality and Productivity Centre which is the global online community and research hub for more than 140,000 customer contact members.
IQPC goes beyond the traditional event experience to deliver enhanced learning and networking opportunities.
For tickets and event details visit www.customercontactweek.com for more detail.Discover the latest CX technology. All from the comfort of home. Register for free now.
Be part of the community that comes together each year for a week full of learning, networking, and some fun!