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Service Design 2019


Location:W Chicago-City Center, Chicago


When: 15/10/2019 – 17/10/2019

Service Design 2019 is one of the greatest design thinking conference that optimizing customer experience through holistic service design.

This great design week will gather service design leaders from various functions, silos and disciplines across the flavors of service design.

Speakers Include:


Schedule Include:

  • Service Jam + Financial Services Focus Day: Dive right into some interactive learning with your peers and the executives who do business best. Take part in a full day, immersive experience living the service design mindset. Enroll in either the focus day or service jam.
  • Main Conference Day: Immerse yourself in the next generation of customer experience with keynote sessions, panel discussions, interactive discussion groups and comprehensive design drive.
  • Main Conference Day + Site Tour Day: The main conference continues with design leaders from companies including SunTrust, Pearson, Wells, Dick’s Sporting Goods and more! Afterwards, join us on our Chicago site tour experiences.

Service Design 2019 is organized by IQPC which is the global online community and research hub for more than 140,000 customer contact members. IQPC goes beyond the traditional event experience to deliver enhanced learning and networking opportunities.

DAN readers will get a 20% discount on conference passes. Enter discount code “DAN2019” at checkout.

The tickets are going fast, get yours before it’s too late!

For more details and event tickets, click here.

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