Reuters Events: Customer Service & Experience Summit 2021

Customer Service & Experience Summit 2021, organized by Reuters Events, will take place on 6-7 October

You can no longer rely on product and price alone to win your customer’s loyalty. Times have changed, and so have customer expectations. Customer service & experience is now the key brand differentiator that success hinges on.

That’s why Reuters Events: Customer Service & Experience is bringing together executives from the world’s most influential brands to set strategy that will set the benchmark for success in 2022 and beyond. Ensure your business is prepared to beat out the competition with the right tools, real-world benchmarks and organizational strategies that will facilitate customer-driven growth.

Customer Service & Experience 2021 brings together an unrivalled list of senior customer service leaders from the world’s most powerful and innovative brands.

Customer Service & Experience 2021 is the only show of its kind, bringing together the most senior CS decision-makers to share invaluable insights and provide actionable takeaways. They present the most influential speakers, an audience of decision-makers and the most trusted and ground-breaking vendors in the space.

Expect insights from senior leaders at the forefront of service and experience, impactful presentations, real-world case studies, interactive sessions, and virtual networking – Direct to your home.

A carefully curated speaker faculty that showcases diverse, board-level leaders who are committed to delivering world class service & experience.


The summit will help you keep up with the rapid pace of progress and ensure you nail your customer strategy from technology through to internal teams.

Customer Service and Experience Summit 2021 is organized by Reuters Events which exists to deliver the intelligence and foster the relationships that shape strategy and safeguard success at leading companies worldwide.

End-User Free Passes Available for a Limited Time! Apply for your Free Pass Now!

More deteils can be found here.This virtual event is organized by Reuters Events on 6-7 October 2021.