Absolute Web

The Challenge

BSW, a prominent player in the B2B market, was struggling with a legacy custom-built platform that limited their scalability, inventory management, and overall customer experience. To overcome these issues, BSW needed a complete migration to a robust ecommerce platform that would support both their growing needs and B2B-specific requirements. They also wanted to integrate their Great Plains ERP system for real-time inventory tracking and automation.

Our Solution

Absolute Web took on the challenge, executing a seamless migration from BSW’s legacy platform to BigCommerce while ensuring a smooth integration of Great Plains ERP. This migration aimed to streamline operations, improve inventory management, and enhance the purchasing experience for BSW’s business customers. The BigCommerce B2B module was implemented to cater specifically to their B2B needs.

Key Technologies and Integrations:

• BigCommerce for scalability and B2B customization
• Klevu Search to deliver a highly optimized search experience
• Cloudflare for enhanced security and performance optimization
• Listrak for advanced marketing automation and customer engagement
• Custom Dropshipping Integration to manage third-party logistics

The Results

1. BigCommerce Replatforming: The migration from the legacy system to BigCommerce enabled BSW to leverage a more scalable and customizable platform, reducing operational inefficiencies.
2. Great Plains ERP Integration: By integrating Great Plains ERP, BSW gained real-time inventory control and automation of order management, significantly improving internal workflows and reducing errors.
3. Enhanced Search Experience: With Klevu Search, BSW’s customers now benefit from faster, more accurate search results, enhancing the overall shopping experience.
4. Performance Optimization: Utilizing Cloudflare, we delivered superior site security and performance, ensuring faster load times and minimizing downtime.
5. Mobile Optimization: We significantly revamped BSW’s mobile experience by optimizing site design and functionality for mobile devices, resulting in improved navigation and faster load times. This has greatly increased mobile conversions and customer satisfaction.
6. B2B Customer Experience: The integration of BigCommerce B2B features allowed for the creation of a more tailored, intuitive purchasing experience for B2B customers, including features like bulk ordering, custom pricing, and streamlined checkout processes.
7. Listrak Integration: By implementing Listrak, BSW enjoys enhanced marketing automation, allowing for better targeting, segmentation, and customer engagement.

Final Thoughts

Absolute Web successfully transformed BSW’s ecommerce capabilities by migrating them to BigCommerce and enhancing every aspect of their B2B operations. From ERP integration to performance optimization, the project was a success, ensuring long-term scalability, increased operational efficiency, and a superior customer experience both on desktop and mobile.

Four Sigmatic, renowned for its health-boosting superfood products, recognized a growing need to simplify its online operations and enhance the customer experience. To achieve this, they partnered with Absolute Web, embarking on a transformative journey from a complex headless frontend to Shopify’s native frontend. This strategic move aimed to reduce operating costs, streamline processes, and accelerate the speed to market. Here’s how the collaboration unfolded and the impressive results it achieved.

The Challenge: Simplifying a Complex System

Four Sigmatic’s headless frontend setup, while flexible, had become increasingly intricate, leading to heightened development demands and delayed deployments. This complexity resulted in slower time to market and higher operational costs. To address these issues, Four Sigmatic sought a more efficient, straightforward solution that would provide them with faster deployment and a smoother customer experience.

The Solution: Migrating to Shopify’s Native Frontend

Absolute Web stepped in to guide Four Sigmatic through the migration to Shopify’s native frontend. The objective was to create a more manageable system that not only streamlined operations but also enhanced customer interactions. The key aspects of this migration included:

Headless to Native Transition: By moving away from the headless setup and adopting Shopify’s native frontend, Four Sigmatic was able to significantly reduce the complexity of their website. This change paved the way for easier management, faster updates, and an overall improved customer experience.

Smart Cart Implementation: Absolute Web integrated Rebuy’s smart cart to enhance the shopping experience. This feature enabled customers to seamlessly convert one-time purchases into subscriptions, boosting recurring revenue. Additionally, personalized product recommendations were added to the cart, helping to increase average order value and encourage repeat purchases.

Elevar Configuration: Accurate tracking and analytics are crucial for data-driven decisions. To achieve this, we configured Elevar to capture key customer data, allowing Four Sigmatic to gain valuable insights into their customers’ behaviors and preferences.

Product Subscriptions: Recognizing the importance of subscriptions for Four Sigmatic’s business model, Absolute Web streamlined the product subscription process. This simplification not only made it easier for customers to subscribe but also improved overall customer convenience, enhancing loyalty and recurring revenue streams.

Performance Optimization: With the migration to Shopify’s native frontend, we also optimized site performance, particularly focusing on mobile experiences. In today’s e-commerce landscape, mobile optimization is crucial, as a significant portion of online shopping occurs on mobile devices. This enhancement improved site speed, navigation, and usability, leading to better engagement and conversion rates.

The Results: Reduced Costs, Improved Efficiency, and Enhanced User Experience

The transition to Shopify’s native frontend proved to be a game-changer for Four Sigmatic. Here’s a breakdown of the results:

Streamlined Operations: The migration simplified website management, reducing the need for complex development and cutting down operating costs. Updates and changes could now be deployed more quickly, significantly improving speed to market.

Enhanced Shopping Experience: The implementation of Rebuy’s smart cart enabled customers to effortlessly switch from one-time purchases to subscriptions and enjoy personalized product recommendations. This boosted both customer satisfaction and recurring revenue.

Optimized Subscription Model: The improved product subscription functionality streamlined the subscription process, providing customers with an easier way to enjoy their favorite Four Sigmatic products on a regular basis.

Improved Mobile Metrics: With a focus on mobile optimization, the new Shopify native frontend resulted in a smoother, faster mobile shopping experience, leading to improved engagement and conversions.

Final Thoughts

The collaboration between Four Sigmatic and Absolute Web demonstrates how strategic ecommerce solutions can transform a brand’s digital presence. By migrating from a complex headless setup to Shopify’s native frontend, Four Sigmatic not only reduced operating costs but also enhanced their customers’ experience. With a smart cart feature, streamlined subscriptions, and optimized mobile performance, the brand is now better equipped to meet customer needs and grow its business.

The results speak for themselves: faster time to market, lower operational costs, and a more engaging shopping experience. This project showcases how Absolute Web’s expertise can turn ecommerce challenges into opportunities for growth and success.