Account Manager

Harrison Carloss is looking for an Account Manager to join their team in Stoke on Trent.


Harrison Carloss is looking for an awesome Account Manager to join their team in Stoke on Trent.

A few things you probably need to know… You ideally need a minimum of 2-3 years’ experience in an agency environment, a passion for marketing with excellent communication skills.

What you’ll be doing:

  • You’ll be part of the team managing the relationship with clients and delivering first-class levels of customer service
  • Managing client campaigns, making sure all the elements of that campaign are built, implemented and managed on time and to budget
  • Progressing marketing activity prescribed for the client
  • Planning and delivering marketing campaigns for clients whilst also keeping up to date with the latest trends
  • Keeping in touch with clients at key points and proactively reporting results to them
  • Dealing with any account issues and resolving with the help of internal teams
  • Leading client meetings
  • Quality assuring the information we receive and send to the client
  • Documenting your work with each client including the use of our job CRM system
  • Reviewing results with the team to ensure that everything is on track for the client
  • Identifying any opportunities for growth with your clients


  • Competitive salary dependant on experience
  • Bonus scheme
  • Flexible start and finish time
  • 33 Days holiday (including bank holidays)
  • Additional holiday after 5 years service
  • Creative & culture filled modern office
  • Relaxed working environment
  • Regular team events
  • Free Nespresso, tea, coffee and fresh fruit
  • Job growth & role development
  • Be part of a growing and multi-skilled team
  • Bupa Health Expenses Plan
  • Death in Service cover
  • Company Pension


  • A minimum of 2-3 years’ experience of working in an agency environment
  • Previous account handling experience
  • Passionate about all things marketing and strategy
  • Excellent communication skills
  • Confident co-ordinating timelines and schedules
  • Accurately understands and executes project and creative briefs
  • Innovative and creative
  • Customer focused
  • Self-starter, uses initiative
  • Fast-learner and multi-tasker
  • Sociable with a desire to work in a motivated & fun team
  • Thrives in a fast paced and collaborative environment
  • Excellent Microsoft Office skills
  • Excellent organisational skills
  • Strong attention to detail
  • Clearly articulates feedback

Job Application Link:

Harrison Carloss

We’re a team of designers, developers, inventors, strategists, artists and storytellers. We're a strategic creative agency with 50 years of know-how behind us.


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