Junior Web Support Technician

Damteq is looking for a Junior Web Support Technician to join their team.


Damteq is looking for an Junior Web Support Technician to join their team.


  • Carry out Plugin updates for our marketing and support clients
  • Execute site health checks for marketing and support clients
  • Continuously maintain a list of client hosting
  • Maintain audits of plugins and subscriptions and follow internal processes to ensure these are billed correctly
  • Assist the Web Support Technician in completing monthly reports for our support clients
  • Pick up internal IT or website issues and escalate where required
  • Action minor content or design changes for clients
  • Keep track of hours spent on clients within our internal time-tracking system
  • Assist in creating guides to be used internally and externally
  • Help manage SSL certificates for our clients


We know that you want more than just a salary. That’s why we offer best-in-class company benefits to all our people. These benefits include:

  • Salary to suit your experience and lifestyle
  • Excellent holiday allowance (30 days) 1 extra day every year
  • An additional day off for your birthday
  • Hybrid Working (3 days office-based, two days remote after passing 6-month probation)
  • Opportunity to work on national and international projects
  • Competitive Pension Schemes
  • Working for an environmentally conscious company
  • Opportunity for travel for conferences
  • Ongoing continuous performance reviews and personal growth plan
  • Employee Assistance Programme
  • Workplace Wellbeing and Health Workshops
  • Regular Check-ins and one-to-ones
  • Team Knowledge Sharing and Workshops
  • Regular socials, payday pub visits and fun stuff
  • Work and Help the Planet! We donate ten trees every month to our Damteq Forest on behalf of every colleague


Knowledge & Experience

  • Solid level of IT skills
  • Experience working on websites (ideally WordPress)
  • Some programming knowledge (HTML, CSS, JS)
  • Experience working in a fast, dynamic environment
  • Excellent Organisational skills
  • Outstanding written and verbal communication and literacy skills
  • Must be able to work well independently and as part of a team

Personal Characteristics

  • Driven and focused – not to mention detail-orientated. We deliver world-class experiences, and we won’t let any small detail fall through the cracks
  • Commercially minded – we don’t just churn out projects. We’re looking for someone who appreciates and invests in the wider growth and achievements of Damteq
  • Enthusiastic – we want someone that brings their excitement and passion to every project
  • Happy to be challenged – We want our team always to be learning from one another. Our people will always be experimenting with new trends and challenging new ways of doing things
  • Happy to work at a destination agency – Damteq is a go-to agency, both for clients and talent. We don’t play second fiddle. We’re looking for people who are keen to commit and add value to our business

Job Application Link: https://www.joindamteq.co.uk/job/junior-web-support-technician/



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