personalisation-summit-2024

Personalisation Summit 2024

Personalisation Summit 2024, organized by IQPC, will take place on 5-6 November at Hilton London Olympia, UK.

The inaugural Personalisation Summit, the industry’s leading event dedicated to consumer personalisation.

As consumer expectations continue to evolve rapidly, personalisation has become a critical component for brands striving to maintain loyalty and drive business growth. This groundbreaking event is poised to bring together top consumer brand leaders, marketing professionals, and technology innovators to explore the latest strategies, insights, and advancements in delivering personalised consumer journeys at scale.

Why Attend:

Keynote Speakers and Expert Panels: The summit will feature an impressive lineup of thought leaders and experts, including Alejandra Maria Alonso, Global Head of AI Products at Telefonica, Stephanie Verschoor, MD Head of User Experience Design and Digital Solutions at NatWest, Steve Forde, Director of Product: Core Experience at ITVX, and George Cairns, Head of Product Personalisation at Lloyds Banking Group. These speakers will share their experiences, challenges, and success stories in implementing personalised strategies across various industries.
In-Depth Discussions: The summit will explore several key topics vital to the future of personalisation. Attendees will learn how to effectively identify and address customer needs, continuously refine customer journeys, and ensure consistency across all touchpoints. The event will also examine how brands can leverage data to optimise customer interactions and foster long-term relationships.
Focus on Emerging Technologies: With the rapid advancement of AI and customer data platforms (CDPs), the summit will provide insights into how these technologies are transforming the landscape of personalisation. Discussions will cover the integration of these tools for precise targeting and real-time updates, which are essential for enhancing customer experience and achieving business objectives.
Networking Opportunities: The Personalisation Summit offers numerous opportunities for attendees to connect with peers, share insights, and collaborate on new ideas. This forum is designed to foster meaningful discussions and partnerships that can drive innovation and growth in the field of consumer personalisation.

Key Themes at the Personalisation Summit:

  • Understanding Customer Needs and Shaping Personalisation Strategies
  • Continuous Improvement of Customer Journeys
  • Leveraging Data for Personalisation and Long-Term Relationships: Ensuring Omni-channel Consistency
  • Ensuring Omni-channel Consistency
  • Scaling Personalisation Strategies
  • Integrating Technology for Personalisation Excellence
  • Join Us:

    Don’t miss this unique opportunity to deepen your understanding of consumer personalisation and learn from industry pioneers. The Personalisation Summit is your chance to stay ahead of the curve and ensure your brand delivers personalised experiences that drive long-term success.

    For more information and to register for the event, contact us at [email protected]


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