CCW Las Vegas – Customer Contact Week 2022

CCW Las Vegas – Customer Contact Week 2022 will take place on 20-23 June at Caesars Forum in Las Vegas.

Customer Contact Week 2019, formerly known as Call Center Week, is the #1 conference & expo for CX, contact center, customer care professionals.

Started in 1999 as Call Center Week, Customer Contact Week is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together.

Customer Contact Week 2022 is brought to you by the customer management practice, the analyst, advisor, and industry network for all things customer management.

Top Higligths

Industry Specific – Think Tanks

Think Tanks are scenario-based, interactive peer-to-peer discussions. Led by expert executives, each discussion will be industry-specific: Banking & Finance, Retail, Travel & Hospitality, Public Sector & Government, B2C and B2B.

Immerse Expo Hall
The CCW Expo Hall is the #1 place in the industry to explore solutions, meet vendor partners, and find services to meet your evolving operational needs. We’re bringing back the demo drive, prize giveaways, happy hours, and all the fun you can find in between.

CCWomen Summit
The inaugural CCWomen Summit features mentorship opportunities, an ally panel, & community-building activities. Join female luminaries from across industries and generations on the most critical issues facing women in customer contact.

Customer Contact Leadership Institute
An intensive educational experience for high potential managers who aspire to be directors, VPs, and chiefs. CCW has developed a curriculum that combines a rigorous academic grounding with real-world application.

The event enables better navigation of the continually changing customer management sector by keeping professionals informed on the latest industry trends, drivers, and evolving initiatives through our extensive market research, reporting, and unparalleled events.

Customer Contact Week 2022 is organized by IQPC- International Quality and Productivity Centre which is the global online community and research hub for more than 140,000 customer contact members.

IQPC goes beyond the traditional event experience to deliver enhanced learning and networking opportunities.

For tickets and event details visit for more detail.

Be part of the community that comes together each year for a week full of learning, networking, and some fun!

This event is organized by Customer Management Practice on 20-23 June 2022, in Las Vegas.