Description:

Are you passionate about account services and helping clients grow? Do you have experience working with and manage franchise AND non -franchise larger accounts? If so, Ignite Visibility is a leading US-based digital marketing agency. The Account Manager is responsible for developing and managing client relationships that promote retention, growth, and loyalty. This includes and is not limited to all Client Service activities and outcomes in the company relating to client retention, churn, growth, resigns, and up-sells. The goal of the Account Manager is to grow client lifetime value and promote client satisfaction. This role is remote within the U.S. and residents of all 50 U.S. States are eligible to apply.

Essential Responsibilities:

• Be a strategic partner to our clients
• Serve as the day-to-day point of contact
• Manage client expectations and strategies from inception to delivery
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure engagements maintain company margin goals
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Establish and implement the Account Management department roadmap
• Client onboarding, support, adoption, advocacy, retention, renewals, and up-sells
• Foster collaboration within the team and across marketing verticals
• Manage client services outcomes to increase retention rates and reduce churns
• Partner with internal teams to effectively solve client problems and provide strategies
• Expand revenue in accounts through cross-selling and up-sell opportunities
• Own the client upsell and renewal process from end to end
• Achieve assigned upsell goals
• Influence client’s lifetime value through customer satisfaction, loyalty, and overall NPS performance
• Drive new business growth through greater advocacy and reference-ability
• Lead client check-in calls & QBRs
• Manage client listening points through surveys, Executive Sponsor sync calls, exit surveys, and more
• Coach production teams through pre-call syncs, on-call feedback, post-call syncs, and consistent identification of growth opportunities for the entire account team

Required Qualifications:

• 4+ years experience as an Account Manager, Key Account Manager, Sales Account Manager, or Account Executive in a digital marketing advertising agency supporting franchise clients
• Strong understanding of digital marketing channels such as Paid Search, SEO
• Have a drive to learn and grow in digital marketing knowledge and skills continuallys
• Experience with B2B & B2C clients
• Franchise or multi-location marketing experience
• Strong sales and client growth skills
• Proven ability to juggle multiple account management projects at a time
• Proven ability to build rapport with clients and problem-solve effectively
• Sharp attention to detail and strong organizational skills
• Excellent listening, negotiation, and presentation abilities
• Collaborative mindset to work effectively with internal teams and assist sales with presentations and proposals
• Proactive in identifying business development opportunities and maintaining industry knowledge

Benefits:

• • Fully remote work setting
  • Competitive salary base + commission & bonus
  • Full comprehensive health, dental coverage, vision coverage
  • Generous paid vacation and sick time including your birthday off & extra time off around major holidays
  • Employee advancement and clear growth potential
  • Company-sponsored professional development opportunities

Why Ignite Visibility?

• A collaborative environment focused on client success and career development
• Fully remote workforce with optional San Diego office
• Two-time Landy Award Winner (Search Marketer of the Year & Best Paid Search Initiative)
• Named Fastest-Growing Private Companies in San Diego (2016-2020)
• Named Best Places to Work in San Diego 2017, 2020
• Named Inc 5000 Fastest Growing Companies 2017-2022

Ignite Visibility is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Job Application Link: https://ignitevisibility.com/careers/#bamboocareers

Description:

eDesign brings digital customer experience to their clients through insight-backed creative solutions that enhance engagement with key target audiences and a focus on delivering measurable business value.

Job Description:

eDesign Interactive, a digital experience agency, is seeking an expert in all things digital, who has an analytical and strategic mind with a proven experience in providing strategic output on website design and development, digital marketing and MarTech solutions across our clients, as well as inspiring our delivery teams to create award-winning work. The Account Manager works to create the best customer experience across different departments: strategy, account, creative, development, and marketing, project management and analytics. The Account Manager knows the devil is in the details. Their role will strategize, develop and own the execution of all aspects of our clients’ work from conception to reporting and analytics. The Account Manager looks after client needs through direct contact while working in tandem with their staff, and internal agency resources.

Core Duties and Responsibilities:

• Working with other team leads on initiatives in order to develop marketing plans to support the financial objectives of the business as well as the client objectives
• Representing the company at industry events and conferences, specifically developing relationships with clients and prospects
• Becoming an expert on our clients’ vertical
• Acting as the daily client contact for assigned projects, developing relationships with clients and working closely with them to learn their business and company goals
• Developing and executing the overall strategy for comprehensive marketing programs including CMS, web design and development, display advertising, online marketing programs (search, email, social) and alternative revenue streams in order to achieve agency and client goals
• Producing strategic proposals and recommendations for your clients
• Playing a key part in the delivery of creative and strategic presentations and meetings, including pitch meetings
• Developing forecasts for each channel and updating future forecasts
• Dealing with stakeholders at all levels and influencing incremental account revenue
• Managing comfortably and effectively through complex project environments, working with both long-term and short-term business objectives
• The creative output on your accounts, ensuring that work is on brief and budget while always seeking to innovate and improve
• Understanding the business objectives of any given project and ensuring that deliveries fulfill these and exceed expectations
• Supervising, mentoring and empowering your employees thus playing an instrumental role in their growth
• Fostering a collaborative work environment and growing communication skills and business acumen of your team
• Working on multiple, deadline-driven campaigns

Desired Skills and Experience:

• Bachelor’s degree
• 5+ years of account management experience
• 5+ years of professional digital agency experience
• Strong agency background with a passion and understanding of digital, specifically within CPG and/or higher education verticals
• Experience in all aspects of developing and maintaining marketing strategies
• Technical marketing skills, (i.e. Marketing automation, Hubspot, Wordpress, CMS)
• Proven experience in customer and market research
• Relevant product and industry knowledge
• Experience with relevant marketing software applications such as Google Analytics and more
• Independent, determined; loves taking responsibility and problem-solving
• An attitude that inspires others internally and within our clients

Location: Morristown, NJ Business Travel: As needed, up to 10% Job Application Link: https://edesigninteractive.com/careers

Description:

eDesign brings digital customer experience to their clients through insight-backed creative solutions that enhance engagement with key target audiences and a focus on delivering measurable business value.

Job Description:

eDesign Interactive, a digital experience agency, is seeking someone well versed in all things digital and passionate about developing relationships with prospects that create qualified business development opportunities. The Sales Manager will be enthusiastic about promoting what they believes in…a fierce passion for brand storytelling, marketing technology, digital solutions, and incredible agency proficiencies. You’ll want everyone to feel the same way you do and come out every day excited by the opportunity to connect with prospects and sell innovative solutions. And the icing on the cake -you’ll know you’ve got an award-winning, talented team behind you.

Core Duties and Responsibilities:

• Proficiency to identify and research target prospects, uncover opportunities, and facilitate the entire sales process from first contact to close of deal
• Contact businesses to qualify sales leads that are self generated, as well as generated via our website, direct marketing campaigns and a variety of other marketing-related lead sources
• Deliver and explain eDesign services to the decision makers who will influence or make the buying decisions
• Ability to control client relationships and ensure that accounts run smoothly
• Ability to play a key role in the delivery of creative and strategic presentations and meetings, including pitch meetings
• Obtain relevant customer information along with background information and enter leads into CRM
• Adjust and improve tactics to better engage with prospects and target the needs and interests of individuals
• Nurture and manage a sales pipeline in CRM software and follow up with prospects that have interest eDesign’s solutions
• Work closely with the leadership and delivery teams to transition qualified leads into the sales process
• Proven results in consultative complex sales of marketing services, with annual quotas of $1 mill+
• Experience with successful client relationship management as well as uncovering upsell opportunities

Desired Skills and Experience:

• Bachelor’s degree
• 5 years of business development experience
• 5 years of professional agency experience in new business sales, with proficiency in speaking about web design, branding, digital marketing, CMS solutions and other general MarTech services
• Roster of top mid-sized and large company clients preferred
• Technical marketing knowledge a plus
• Relevant product and industry knowledge
• Experience with relevant sales software such as CRM, Sales Navigator and more

Location: Morristown, NJ or Remote Business Travel: As needed, up to 10% Job Application Link: https://edesigninteractive.com/careers

Description:

Coinbound is seeking a motivated and results-driven Account Executive to join our team. As an industry-leading Web3 marketing agency, we are looking for a talented individual who can drive revenue growth and build strong relationships with our clients. This is a full-time position with a compensation range of $50,000 to $95,000 per year between base salary and performance-based compensation.

Job Overview:

As an Account Executive at Coinbound, you will be responsible for managing and growing client accounts. You will work closely with our clients to understand their goals and develop strategies to help them achieve success. You will be the main point of contact for clients, ensuring that their needs are met and that they are satisfied with our services.

Responsibilities:

• Develop and maintain strong relationships with clients
• Identify opportunities for upselling and cross-selling
• Collaborate with internal teams to deliver high-quality services to clients
• Track and report on key account metrics
• Stay up-to-date on industry trends and best practices

Requirements:

• 2+ years of experience in a sales or account management role
• Proven track record of meeting or exceeding sales targets
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Knowledge of the Web3 industry is a plus

Coinbound Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. As part of our commitment to fair hiring practices, we do not inquire about criminal backgrounds during the hiring process. If you are passionate about driving revenue growth and helping clients succeed in the Web3 space, we would love to hear from you. Join us at Coinbound Inc. and be a part of our dynamic team!

Salary:

$50,000 - $90,000 per year Job Application Link: https://jobs.gusto.com/postings/coinbound-account-executive-20285056-15c0-481c-8895-e6e34cd06457