Kitty builds performance and SEO-optimised websites that help brands grow. We’re an award-winning web design and development agency in London, and every project we take on is shaped around speed, search and AI visibility and conversion from the very first conversation. We take the time to understand your brand and the people you want to reach, then design user-centric digital experiences that feel effortless to use and deliver real results. From strategy and UX through to design, build and ongoing optimisation, we’re with you every step of the way, creating websites your customers love and that keep working hard for your business.
Kitty
Gold MemberAward-winning London agency Kitty builds performance and SEO-optimised websites, designed around your customers and built to help your brand grow.
Min. Project Budget:
£10,000+
Min. Monthly Budget:
£1,000+
11-50 Employees
Founded 2017
About
- HQ
- OFFICES
-
HEADQUARTERS
- ADDRESS: First Floor, 53 Frith Street, W1D 4SN
- PHONE: +44 2081028500
- E-MAIL: [email protected]
Industry Expertise
Clients
Wanderlust
Yellow Zebra Safaris
1Rebel
Trotters
Ultima Collection
White Desert
Ultrata
LCP
Dominus
See All (5)
Budgets
Min. project budget
£10,000+
Min. monthly budget
£1,000+
Kitty Reviews
5
Brand-Led Web Build & Site Performance Partner
Kitty positions itself as a brand-led web design and build partner that helps businesses express their identity online while improving technical performance. Client feedback consistently highlights award-winning design and build work, a stable and technically sound platform, substantially improved page speed scores, and websites that showcase brand heritage effectively. The agency appears particularly focused on balancing established brand guidelines with innovation rather than treating the two as competing priorities.Strongest Differentiators
Its strongest differentiators are: Ability to balance strict brand guidelines with genuine design innovation Award-recognised design and build delivery Measurable site performance improvement, including PageSpeed Insights scores above 90 Technically stable platforms that present product ranges and brand heritage well CRM audit capability producing actionable, step-by-step recommendations Available signals suggest the agency prioritizes websites that are both brand-faithful and technically robust rather than visually led alone.DAN Perspective
Kitty fits best into the category of brand-led web build and site performance partners. The agency appears particularly effective for brands with established guidelines that need an innovative, high-performing website without diluting their identity, especially in retail and fashion contexts where heritage and product presentation matter. Its strengths are most visible in engagements where creative direction, technical performance, and marketing systems need to be improved together.Brand-Faithful Design & Technical Build
Client feedback consistently highlights Kitty’s ability to balance brand guidelines with innovation. Reviews reference a site that won a design and build award and earned positive feedback, alongside a stable and technically sound platform that showcased the client’s clothing and brand heritage. The agency appears particularly skilled at delivering creative work that remains faithful to an established identity.Site Performance & CRM Auditing
Beyond design and build, the agency demonstrates strong technical and systems capability. One client reported PageSpeed Insights scores rising from 30 on desktop and 70 on mobile to consistently above 90, while another received a detailed CRM audit setting out what to do and how to execute it. This suggests Kitty can improve both front-end performance and the marketing systems behind it.Responsive & Clear Communication
One of the strongest recurring themes across reviews is the agency’s responsiveness and clarity. Clients describe a team that promptly addresses queries and communicates clearly across email, Microsoft Teams, Zoom, and virtual meetings. Feedback also highlights the team’s professionalism and customer service as standout qualities throughout the engagement.Flexible & Well-Managed Delivery
Clients also praise the agency’s timeliness and flexibility, referencing an accommodating schedule and constant updates that kept projects on track. Reviews describe a team that is helpful and genuinely passionate about both the project and the client’s brand, and attentive to detail. This suggests a delivery approach that stays adaptable without losing momentum.Primary Expertise
Client outcomes most strongly associate the agency with website design, website development, brand-guideline-led creative, site speed and performance optimization, eCommerce and product presentation, brand heritage storytelling, and CRM auditing. Brand-faithful web build supported by technical performance emerges as the clearest specialization across available feedback. The agency also demonstrates particular value where an existing brand needs a more capable digital platform.Value Creation Pattern
Reported value creation centers on recognised design quality, measurable technical improvement, and stronger brand presentation. One client reported PageSpeed Insights scores improving from 30 desktop and 70 mobile to consistently above 90, while another saw their site win a design and build award. Clients also reference a stable platform that showcases clothing and heritage effectively, and CRM audit findings that clarified next steps.Price–Performance Balance
Available feedback suggests strong perceived value through award-recognised creative work delivered alongside measurable technical gains. Reviews reference significant page speed improvement, a stable and technically sound platform, and audit recommendations that clients could act on directly. This indicates a value proposition centered on work that is both brand-elevating and technically useful rather than visual output alone.Transparency & Delivery Confidence
Clients consistently praise Kitty for professionalism, customer service, prompt responses, and constant project updates. Feedback references a flexible schedule, timely delivery, and a thorough approach in which the team asked detailed questions to fully understand the client’s systems. These signals contribute to strong confidence in both the agency’s process and the reliability of its delivery.Client Satisfaction
Overall client sentiment is highly positive, driven by award-winning design quality, improved site performance, professional service, and a team described as passionate about the client’s brand. Clients reference positive feedback on the delivered site, impressive communication, and helpful, attentive collaboration. Satisfaction appears particularly strong among brands that need creative ambition and technical reliability in equal measure.Referability
The consistency of positive feedback around design recognition, performance improvement, responsiveness, and professionalism suggests strong referral potential. Clients particularly value Kitty’s ability to innovate within brand guidelines while delivering a stable, fast platform and clear, actionable recommendations. Referral potential appears to be driven by the agency’s combination of creative credibility, technical competence, and attentive client service.Our team has summarized customer reviews to provide you with a concise overview of what people are saying about the agency on various review sites.















