Over 8,000 Families Have Enjoyed A Break Or Day Out Since Launch Of New Software System

The Family Holiday Association is the leading national charity dedicated to providing breaks and days out for children and their families coping with some of the toughest challenges in life.

Over 8,000 families have enjoyed a holiday or day out since the launch of a new software system in 2017.

A recent report by the charity reveals that 99% of family support workers know children who didn’t have a summer holiday this year, or even visit a local park. This can have devastating effects on families: 64% of support workers say children who didn’t get to experience a holiday experienced a negative impact on their mental health, whilst 74% say that children’s school performance suffers. For the full report, click here.




Family Holiday Association was formed in 1975 with one aim: to provide breaks and day trips for families who are experiencing some really challenging situations. Families are referred for a holiday, short break or day out (which are kindly donated by hotels, campsites and tourist attractions), by someone supporting them in a professional role, for example a teacher, social worker or health visitor, who make applications on behalf of the family.

This referral and application process is driven by a bespoke software solution designed and developed by the award-winning software development company, CSI Media.


The solution incorporates multiple levels of functionality on a custom designed interface. There is an area specifically for support professionals, and another area that enables the team at Family Holiday Association to manage and review the progress of applications, bringing the whole process together in one efficient portal. You can see the full case study here.


John Kinnear, Head of Programmes, Family Holiday Association said,

CSI Media are great to work with. Our developer was exceptionally helpful and really took the time to understand our brief and what we needed from our new system. We’ve been able to help even more families thanks to the efficiencies brought about by the new system.

For more information on Family Holiday Association, please visit their official website here.

About CSI Media

CSI Media is an award-winning digital agency who design and develop websites and bespoke software solutions tailored for your requirements. CSI Media is a technical agency specialising in the design and development of bespoke web and software solutions that solve your complex business problems.