UX & Experience Design Lead

Frank Digital is looking for a natural problem solver UX & Experience Design Lead to join their team in Sydney.

Employer: Frank Digital

Location: Sydney / Australia

Position: UX & Experience Design Lead


Frank Digital is looking for an Experience Design Lead, who will partner with the Head of Experience Design to drive the research & design phases of our projects. We are looking for a candidate who is a natural problem solver and a brilliant communicator, curious, creative and with an open mindset.

Key responsibilities of the role:

• Collaborate across the research, UX, design & development teams to ensure a cohesive approach to every project
• Take ownership of the digital strategy of each project (in collaboration with the Head of Experience Design) and drive the delivery of the research & UX phases
• Plan & conduct discovery workshops
• Plan & conduct research with project stakeholders
• Assess research outcomes and determine key findings
• Create value propositions and personas based on research & data
• Develop proposed information architecture and map required systems integrations
• Design high-fidelity wireframes/prototypes that align with project strategy & research findings
• Plan & conduct user testing
• Effectively communicate research findings, conceptual ideas, user testing outcomes and high-fidelity prototypes/wireframes both verbally and through execution
• Ensure digital strategy and UX thinking transitions successfully into design and development phases of the project

Qualities we are looking for:

• Collaborative, inclusive and flexible team member who can successfully work across disciplines with various stakeholder groups, both within project teams and across client organizations
• Excellent presentation skills and communication abilities at all levels of both internal and client organizations. We want someone who can back up our stunning work clearly and confidently
• Ability to articulate complex solutions clearly
• Quick-thinking, personable, flexible
• Detail oriented with a clear focus on quality
• Able to produce results both independently and collaboratively as a team member and mentor others
• Comprehensive awareness and love of new platforms, technologies, and trends
• Strong ability to prioritize work and resources across engagements based on short and long-term needs

We expect you have curated your work into an impressive portfolio that shows ideas, stories and compelling digital products and platforms. We are looking for a Designer that will bring new creative energy to the table with thinking, process and designs that are refined, considered, current and forward thinking.

Background & Experience:

• 5+ years’ experience in a design role
• 2+ years’ experience in a design leadership role

Next steps:

Qualified candidates to present a CV and portfolio that:
• Exhibits broad, comprehensive UX design solutions
• Clearly shows process, thinking and finely crafted UX deliverables
• Demonstrates a passion for digital product development
• Shows experience with diverse content and subject matter
• A portfolio is an essential piece of any application for a Design role. Applicants who do not supply a link or PDF with samples of their work will unfortunately not be considered

Job Application Link: https://www.frankdigital.com.au/contact/careers/

Frank Digital

Frank Digital

Frank Digital creates beautiful websites that accelerate digital transformation for Australia’s leading companies and brands.

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