Senior / Lead UX Designer

Luminary is looking for a Senior / Lead UX Designer to join their team in Melbourne.

Employer: Luminary

Location: Melbourne / Australia

Position: Senior / Lead UX Designer


Seeking experienced practitioners with skillsets spanning UX Design & Research

Luminary is committed to being the agency of choice for the brightest minds in digital.

We don’t believe in the typical ‘churn and burn’ that happens in most agencies. When people join us, they’re generally here for the long term. Here are a few reasons why…

• We have been externally recognised as one of Australia’s Top 20 workplaces under 100 employees, in the Best Places to Work Study
• Our flexible work policy – our focus is on people getting the job done, not warming a seat from 9 to 5. You can work from wherever, pretty much whenever
• Our reputation as experts in digital is beyond dispute. Our data-driven approach has underpinned the online success of some of Australia’s most well-known brands

A UX designer is responsible for the delivery of industry leading user experience practices. Reporting to the UX Director, this is a highly collaborative and team-oriented role with the aim of elevating the quality and role of human centred design, research and user experience in the agency. In addition, a UX designer is expected to help build and grow awareness of Luminary by extending the quality and offering of Luminary’s UX services.

We are looking for someone that is focused on research and product design and can lead engagements with our clients. In this role, this person will primarily be engaged in the execution of user experience projects in an ‘on the tools’ role.

Key responsibilities:

Doing the work:

• Produce and deliver exceptional quality strategic and user experience design solutions as briefed by clients, producers, account managers and management. This includes, leading and facilitating:
– User experience and design thinking workshops
– Quantitative and qualitative user research
– Persona development and customer journey mapping
– Requirements gathering workshops and engagements
– Information architecture & content strategy
– Wireframing & prototyping
• Produce quality work that creates opportunity for new clients
• Produce work that is recognised by our peers as of the highest quality (e.g. awards, positive feedback, designers wanting to work with us, etc.)
• Produce work that defines best practice in our industry
• Produce advice and work that can be effectively and efficiently implemented

Leading the work:

• Drive high level discussions on the role of user experience and design within clients’ businesses
• Develop strong working relationships with clients, that are proactive and contribute to a culture of innovation and excellence
• Identify opportunities for a client’s business and grow ideas for improved customer Experience

Improving the work:

• Collaborate with and provide support to members of the account management and production teams
• Work with all teams to develop integrated solutions and improve/expand the services Luminary provides to clients

Essential Skills & Experience:

We recognise and value varied skillsets, backgrounds and specialisations. Therefore, while Luminary does seek the following range of skills, hearing from those who feel they may lean more towards specific skillsets is also desirable.

• UXR: Depth of experience across ethnographic / research methods
• UXD: Depth of experience converting customer insight into designed experiences
• Excellent written and verbal communication skills
• Workshop facilitation experience
• Presentation and pitching experience
• At least 3 years experience in digital, user experience, and/or design and research roles
• The ability to remain calm under pressure, and maintain a positive attitude
• Previous exposure to agile and waterfall delivery models
• An ability to work autonomously and take responsibility

Job Application Link:



Luminary has been creating award-winning digital experiences since 1999. They specialise in large-scale projects implemented with Kentico, Episerver, Sitecore & Umbraco.

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