carter-digital-agency

Senior Digital Account Manager

Carter Digital is looking for a Senior Digital Account Manager to join their office in Melbourne.

Employer: Carter Digital

Location: Melbourne / Australia

Position: Senior Digital Account Manager

Description:

Carter Digital is looking for an experienced and enthusiastic Digital Client Manager to join our talented Fitzroy Agency.

They will be a champion for Carter Digital, passionate in building long-lasting client relationships

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Your Day-to-day:

• Work with some of the most amazing Non for Profit, Arts and Culture and Health Clients
• Write and communicate project briefs to the Project Manager and wider team
• Work with the Project Manager to ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly and accurately the client’s account progress of monthly/quarterly initiatives to internal and external stakeholders
• Measure and report on (where appropriate); A project’s financial and delivery schedule, Billing amounts and billing dates and log the information within the appropriate documentation, Potential future work from the Client
• Financial management of accounts including; Estimating, Invoicing, Debt Management
• Work with the Client lead and assist with the transition of new clients into the studio taking over key communication from the Business Development Team

Requirements:

Ideally, you would possess the following competencies;

• A solid background in advertising, design or marketing, with 5-7 yrs of experience
• Have the ability to act on potential issues within a client account and escalated as required
• Identify and grow opportunities and collaborate with the Client Lead to ensure account growth
• Be informed and able to discuss digital trends and current industry issues
• Established presentation and writing skills, including pitch work
• Excellent verbal and written communication skills
• Be looking to move to a Account Lead role within 12 months

Benefits:

Carter employees enjoy:

• Exposure to some of the best clients on the planet!
• 10 days working from home (or the beach) each year
• Your birthday off
• Flexible working hours

Job Application Link: https://carter.workable.com

Carter Digital

One of Asia Pacific’s top innovative and most influential Australian experience agencies. People first. Design later.

ADDRESS

Studio 3, 281 Brunswick Street, Fitzroy, VIC 3065

PHONE

+61 3 9412 7000

hello@carterdigital.com.au