Customer Support Executive
Propeller is looking for a Customer Support Executive to join their team in London.
Position: Customer Support Executive
Posted: 6 October 2021
We are Propeller – a 360° digital agency delivering exceptional online experiences. We form strategic digital partnerships with a broad array of clients with a focus on the hospitality, luxury and lifestyle sectors.
Looking to join a brilliant team who love what they do? We’re a group of friendly, passionate people who care about our clients, our work and each other, whilst using exciting tech to help big and small brands grow online.
About The Role:
• You will work closely with our Development and Account Management teams to service a wide range of clients across the Hospitality, Lifestyle & eCommerce sectors
• You will manage client requests, brief jobs internally and ensure the consistent delivery of quality work to Propeller’s clients
• You will also work on regular reporting for our clients, helping us to demonstrate online success and ROI
• You will own the process of taking client requests, gaining any clarification required and delivering completed work
What We’re Looking For:
• A team player and great communicator
• An incisive approach to working out problems
• A passion for all areas of digital and how they can be commercially applied
• A keen interest in best practice for web design and development
It Would Be Beneficial If Additionally You Had:
• Some previous agency experience
• Experience with Google Analytics/Search Console
• A passion for design and UX
• Some WordPress and Shopify / Shopify Plus experience
If this sounds like something you might like and you feel you would make a difference to Propeller, we would love to hear from you.
Job Application Link: https://www.propeller.co.uk/careers