Customer Support Executive

Propeller is looking for a Customer Support Executive to join their team in London.

Employer: Propeller

Location: London / UK

Position: Customer Support Executive


We are Propeller – a 360° digital agency delivering exceptional online experiences. We form strategic digital partnerships with a broad array of clients with a focus on the hospitality, luxury and lifestyle sectors.

Looking to join a brilliant team who love what they do? We’re a group of friendly, passionate people who care about our clients, our work and each other, whilst using exciting tech to help big and small brands grow online.

About The Role:

• You will work closely with our Development and Account Management teams to service a wide range of clients across the Hospitality, Lifestyle & eCommerce sectors
• You will manage client requests, brief jobs internally and ensure the consistent delivery of quality work to Propeller’s clients
• You will also work on regular reporting for our clients, helping us to demonstrate online success and ROI
• You will own the process of taking client requests, gaining any clarification required and delivering completed work

What We’re Looking For:

• A team player and great communicator
• An incisive approach to working out problems
• A passion for all areas of digital and how they can be commercially applied
• A keen interest in best practice for web design and development

It Would Be Beneficial If Additionally You Had:

• Some previous agency experience
• Experience with Google Analytics/Search Console
• A passion for design and UX
• Some WordPress and Shopify / Shopify Plus experience

If this sounds like something you might like and you feel you would make a difference to Propeller, we would love to hear from you.

Job Application Link:



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