Account Manager

Crowd is looking for an Account Manager to join their team in Bournemouth.


Crowd is looking for an Account Manager to join their team in Bournemouth.

Location: Bournemouth
Role type: Full-Time / Remote
Salary: £37,000 per annum


  • Act as the point of contact for clients for marketing matters and enquiries and address client queries effectively and in a timely manner
  • Build strong, long-term client relationships and maintain frequent contact
  • Take responsibility for day to day client relationships to ensure client satisfaction, retention and growth
  • Set strategies for your assigned customers, considering their specific requirements
  • Management, planning and implementation of projects to increase customer ROI
  • Present marketing strategies to clients and be able to authoritatively explain strategic decisions
  • Report on web performance metrics and analyse campaign success
  • Manage multiple projects from conception to completion, anticipating challenges and meeting deadlines
  • Define timelines and milestone requirements and manage sign-offs with clients and the studio
  • Proactively qualify, extract, develop and drive opportunities for growth and projects
  • Oversee team projects to ensure they are delivered within the required quality, on time and to budget
  • Produce project schedules, creative briefs, plans and risk assessments


  • At least 3 years experience of working as an Account Manager in an agency environment
  • Meticulously organised, with exemplary attention to detail. -Excellent interpersonal, written and verbal skills and a creative thinker
  • Client experience led approach to enable growth and create opportunities
  • Proven experience of project managing multiple projects within tight timescales
  • Positive outlook and confident can-do attitude, with excellent communication and presentation skills
  • Natural problem solver, making you extremely proactive in the day to day logistics and administration that surrounds the role
  • In-depth understanding of online marketing tools and social media platforms
  • Proven experience of successfully delivering projects with high quality of output and activity in terms of budget allocation, profitability, quality and timeliness of delivery
  • Personable, charismatic, approachable, self-motivated and able to motivate and inspire confidence in others

Job Application Link:


Crowd is a global creative agency that specialises in amplifying demand for brands around the world.

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