Description:
Crowd is looking for an Account Manager to join their team in Bournemouth.
Location: Bournemouth
Role type: Full-Time / Remote
Salary: £37,000 per annum
Dutied:
- Act as the point of contact for clients for marketing matters and enquiries and address client queries effectively and in a timely manner
- Build strong, long-term client relationships and maintain frequent contact
- Take responsibility for day to day client relationships to ensure client satisfaction, retention and growth
- Set strategies for your assigned customers, considering their specific requirements
- Management, planning and implementation of projects to increase customer ROI
- Present marketing strategies to clients and be able to authoritatively explain strategic decisions
- Report on web performance metrics and analyse campaign success
- Manage multiple projects from conception to completion, anticipating challenges and meeting deadlines
- Define timelines and milestone requirements and manage sign-offs with clients and the studio
- Proactively qualify, extract, develop and drive opportunities for growth and projects
- Oversee team projects to ensure they are delivered within the required quality, on time and to budget
- Produce project schedules, creative briefs, plans and risk assessments
Requirements:
- At least 3 years experience of working as an Account Manager in an agency environment
- Meticulously organised, with exemplary attention to detail. -Excellent interpersonal, written and verbal skills and a creative thinker
- Client experience led approach to enable growth and create opportunities
- Proven experience of project managing multiple projects within tight timescales
- Positive outlook and confident can-do attitude, with excellent communication and presentation skills
- Natural problem solver, making you extremely proactive in the day to day logistics and administration that surrounds the role
- In-depth understanding of online marketing tools and social media platforms
- Proven experience of successfully delivering projects with high quality of output and activity in terms of budget allocation, profitability, quality and timeliness of delivery
- Personable, charismatic, approachable, self-motivated and able to motivate and inspire confidence in others
Job Application Link: https://join.thisiscrowd.com/openings/account-manager/
Crowd is a global creative agency that specialises in amplifying demand for brands around the world.
Our member agencies are always looking for the best candidates to hire.