Account Manager

Description:

Crowd is looking for an Account Manager to join their team in Bournemouth.

Location: Bournemouth
Role type: Full-Time / Remote
Salary: £37,000 per annum

Dutied:

• Act as the point of contact for clients for marketing matters and enquiries and address client queries effectively and in a timely manner
• Build strong, long-term client relationships and maintain frequent contact
• Take responsibility for day to day client relationships to ensure client satisfaction, retention and growth
• Set strategies for your assigned customers, considering their specific requirements
• Management, planning and implementation of projects to increase customer ROI
• Present marketing strategies to clients and be able to authoritatively explain strategic decisions
• Report on web performance metrics and analyse campaign success
• Manage multiple projects from conception to completion, anticipating challenges and meeting deadlines
• Define timelines and milestone requirements and manage sign-offs with clients and the studio
• Proactively qualify, extract, develop and drive opportunities for growth and projects
• Oversee team projects to ensure they are delivered within the required quality, on time and to budget
• Produce project schedules, creative briefs, plans and risk assessments

Requirements:

• At least 3 years experience of working as an Account Manager in an agency environment
• Meticulously organised, with exemplary attention to detail. -Excellent interpersonal, written and verbal skills and a creative thinker
• Client experience led approach to enable growth and create opportunities
• Proven experience of project managing multiple projects within tight timescales
• Positive outlook and confident can-do attitude, with excellent communication and presentation skills
• Natural problem solver, making you extremely proactive in the day to day logistics and administration that surrounds the role
• In-depth understanding of online marketing tools and social media platforms
• Proven experience of successfully delivering projects with high quality of output and activity in terms of budget allocation, profitability, quality and timeliness of delivery
• Personable, charismatic, approachable, self-motivated and able to motivate and inspire confidence in others

Job Application Link: https://join.thisiscrowd.com/openings/account-manager/