Customer Service and Experience Summit Europe 2020

Organization:Reuters Events

Online

When:26/08/2020 – 27/08/2020

The Customer Service and Experience Summit 2020 is the only show of its kind, bringing together the most senior CS decision-makers to share invaluable insights and provide actionable takeaways.They present the most influential speakers, an audience of decision-makers and the most trusted and ground-breaking vendors in the space. Don’t miss out.

The summit will help you keep up with the rapid pace of progress and ensure you nail your customer strategy from technology through to internal teams.

Topics Include:

  • Reinvent the Customer Journey: Meet your customer where they are – Make a success of social media and direct messaging.
  • Create a Customer Obsessed Culture: Build a customer centric-organization: Engage and motivate your CS teams effectively to ensure your service inspires brand loyalty.
  • Master AI and the Technologies Shaping CX: Strategize and implement AI capabilities to ensure you understand the customers’ journey and live up to expectations.
  • Seize the opportunity to reinvigorate your customers’ experience with your brand. Be bold and make game-changing innovation a part of your strategy

Customer Service and Experience Summit Europe 2020 is organized by Reuters Events which exists to deliver the intelligence and foster the relationships that shape strategy and safeguard success at leading companies worldwide.

Join this event and delight your customer with data-driven experiences and enriched interactions!

Reserve your place now here before it’s too late!

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